Results of your search

FAQ

My phone is using an unusual or high amount of data. Why?

The amount of data your phone uses may vary depending on how you use it, which native installations are running on it, and which applications you have installed. Some applications, native or not, can use your mobile data in the background. For example, cloud-based apps such as Google Drive or Apple iCloud could be using your data to automatically backup your photos, videos, and documents. Some streaming music or video services can also download content in the background. Fizz provides you with handy tools to keep you informed about your mobile data usage: A usage metre (visible when you first sign in to your account) tells you how fast you are consuming your minutes and your data, compared to the amount available in your plan. Notifications at 75%, 90% and 100% of your usage. Note: You must log into your account and activate notifications at 75% and 90% usage. If you do not, you will only receive a notification when you are at 100% of your usage. You can also check your mobile data usage directly via your phone. The steps to follow to check your data usage can vary depending on the type of phone you have. Here are two examples: Android: Settings → Connections → Data usage → Mobile data usage iPhone: Settings → Cellular → Cellular data usage Here are some examples of average usage: Type of service Bandwith Data Consumption YouTube UHD 4K: 6 to 10 Mbps 1080p: 4.5 Mbps 720p: 2.5 Mbps 480p: 2 Mbps UHD 4K: 2.7 to 4.5 GB/hour 1080p: 2 GB/hour 720p: 1.1 GB/hour 480p: 450 MB/hour Music streaming Audio quality: 320 Kbps Audio quality: 96 Kbps Audio quality 320 Kbps: 50 MB/hour Audio quality 96 Kbps: 44 MB/hour Video streaming (Other than YouTube) High video quality: 5 Mbps Medium video quality
Mobile Technical issues
Fizz.ca

BIXI | Contest rules

Fizz x BIXI Participation rules. *** in French only. *** 1. Le concours Fizz x BIXI (ci-après le « Concours ») est organisé par Fizz (ci-après l’« Organisateur »). Le Concours débute le 10 septembre 2021, 11 h 01 et se termine le 23 septembre 2021, 23 h 59 (ci-après : la « Durée du Concours »). Toute mention au présent règlement (ci-après le « Règlement ») relative à l’heure fait référence à l’heure avancée de l’Est (HAE). ADMISSIBILITÉ 2. Le Concours s’adresse à toute personne résidant au Québec et âgés de 18 ans ou plus, à l’exception des employés, des agents et des représentants de l’Organisateur du Concours ou de ses filiales, de ses agences de publicité et de promotion, de ses partenaires et de tout autre intervenant directement lié à la tenue du Concours, ainsi que leur famille immédiate et toutes les personnes avec lesquelles ces employés, agents
Fizz.ca

About Us

About Fizz | Mobile services at their best. A fresh take on mobile services. Fizz is a different kind of mobile provider that was launched in 2018 by Videotron, a long-standing company that’s been partnering with other major telecom companies for over 60 years, working to offer a reliable mobile network across Canada. Testimonials and awards What we’re all about The Fizz difference Where to find us The idea behind Fizz is to shake up the Canadian telecom industry by doing things differently. With our 100% online business model, members are in the driver’s seat with direct access to their account to subscribe, modify their plan, redeem rewards, refer friends and more, whenever they want. No one to ask permission to, no time wasted. Easy-peasy. Plus, we’re a really nice bunch. Love all around. Our members rave about what sets Fizz apart, and we’ve racked up some pretty neat awards
Fizz.ca

Privacy Policy (long)

Privacy Policy for Fizz Subscribers At Fizz, we know that the security and confidentiality of your Personal Information are important to you. Keeping this objective in mind, we have drafted this Policy, which establishes responsible and transparent practices governing the collection, use, retention, disclosure and protection of your Personal Information. This Policy is based principally on the Personal Information Protection and Electronic Documents Act (S.C. 2000, c. 5), but it is also aimed at meeting the regulations of the Canadian Radio-television and Telecommunications Commission (CRTC). This Policy applies to your Personal Information that we collect, use or disclose in the course of our business relationship with you. We invite you to read this Policy attentively, and we also suggest you refer to it regularly to keep updated. Similarly, if as a customer you wish to visit or use our websites, we invite you to consult the Policy on Processing of
Fizz.ca

TV plans

TV plans Fizz TV: entertainment tailored to you. Watch your favourite live, catch-up and on demand content. Fizz TV is now available at intro prices for a limited time. XX Only pay for the channels you want. Build your TV plan by adding the number of channels you want to the general-interest channels included with every plan. 5? 8? 10? 20? Only sports channels? So many possibilities. XX The general-interest channels are included with every TV plan and may vary according to your region. Create my plan The magic behind Fizz TV. Your TV plan works with the Fizz TV app to access your channels using your cell phone or tablet. To watch on a smart TV, download the Fizz TV app directly on your Roku TV, Chromecast, Airplay or Fire TV devices or stream content using your mobile phone. XX Subscribe See the compatible devices Instant activation Select your
Fizz.ca

TV and Internet bundles

TV and Internet bundles Our winning TV and Internet duo Offered at intro prices for a limited time only. Only pay for the TV channels you want. Basic TV at $7/month includes XX general-interest channels. Add the number of channels you want from any category (even sports!) and create your very own TV plan. The XX general-interest channels are included with every TV plan and may vary according to your region. Internet and TV, the unbeatable duo. With a variety of Internet speeds to choose from and the possibility to handpick the number of TV channels you want, say hello to customized Internet and TV plans that suit your needs, and your budget. See Fizz TV compatible devices Subscribe An all-in-one Wi-Fi modem. Rental and delivery of our Wi-Fi modem are included in the price of your Home Internet plan. Plus, installation is fast. XX All-around autonomy. Our Internet service
Fizz.ca

Immigrants Québec

Fizz teams up with Immigrant Québec Hi! We’re Fizz. Fizz is the mobile and Internet provider that keeps things simple: no credit check, no long-term commitment with any of our plans and 24/7 online support in both English and French. Plus, we’re really nice. Exclusive offer Settle in with this exclusive offer. Activate your first Fizz plan with the referral code QFIZZ and get 1: $25 Bonus 10 GB Mobile data 1 month Free Internet Create my mobile plan Choose my Internet plan Affordable mobiles plans that adapt to your needs. Customize your plan so you only pay for what you really need. More data. Less data. Or even the International calls option with monthly minutes to call the country of your choice. At Fizz, flexibility will be your new friend. 2,3 1 Create your Fizz account. 2 Get a SIM card, online or at a partner store. 3 Customize
Fizz.ca

pvtistes.net

Fizz teams up with pvtistes.net Hi! We’re Fizz. Fizz is the mobile and Internet provider that keeps things simple: no credit check, no long-term commitment with any of our plans and 24/7 online support in both English and French. Plus, we’re really nice. Exclusive offer Settle in with this exclusive offer. Activate your first Fizz plan with the referral code PVTZZ and get 1: $25 Bonus 20 GB Mobile data 1 month Free Internet Create my mobile plan Choose my Internet plan Affordable mobiles plans that adapt to your needs. Customize your plan so you only pay for what you really need. More data. Less data. Or even the International calls option with monthly minutes to call the country of your choice. At Fizz, flexibility will be your new friend. 2,3 1 Create your Fizz account. 2 Get a SIM card, online or at a partner store. 3 Customize your