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Mobile

Our Plans Coverage How it works Add-ons Travel Activate my SIM

Internet

Our plans Wi-Fi Technologies How it works?

Phones

Shop Why buy with Fizz? How it works Preloved phones Financing with PayBright

Why Fizz

Switch to Fizz My Rewards Invite friends Rollover Gifting Notre philosophie Our community

Help

FAQ Forum Support Status of our services

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First steps with my mobile plan

Useful tips to start off on the right foot.

Manage my mobile plan

A bit of guidance to easily manage your plan, your...

Emergency

Be prepared and ready for any situation.

Most frequently asked questions

Activation: How do I transfer my current phone number to Fizz?

Are you more the visual type? Our pretty video summarizes the content of this FAQ. Grab your coffee, sit back and watch here: Before you start. The...

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

It is possible to transfer your phone number to your new Fizz plan, but first and foremost DO NOT CANCEL YOUR CURRENT CONTRACT. Only active numbers...

How do I fix a payment issue?

With Fizz, you pay for your plan each month via automatic pre-authorized payments planned 72 hours before the start of your billing cycle. Example...

Why buy a phone at Fizz ?

Which mobile plan am I allowed? The beauty of buying a phone with Fizz is that there are no restrictions on your Fizz mobile plan. Your phone purchase...

How do payment cycles work?

For your mobile service: The date on which you activate your SIM card is the anniversary date for your mobile plan, and this date marks the start of...

Frequently topics on Community Hub

mobile plan change

Hi there,My mobile plan goes from 17-11-2022 to 16-12-2022 or so.Flying to Europe begining of dec Want to change plan to go lower data, when should I ...

2

Mobile plans

What is the cheapest mobile plan you have?...

11

prime de référence mobile

Est-il possible d’appliquer la prime de référence mobile sur une facture de forfait internet?Merci de votre aide!...

6

Mobile internet - Mexico

My 250 Mo mobile data roaming still not working. I'm on AT&T network, roaming mobile data enabled on my phone settings. I got connected only once ...

2

1

Mobile data Mexico

I got 250mb $7 data travel - Mexico and it's simply not working at all. No mobile data and I already paid. So frustrating!!!...

2

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