Mobile

First steps with my mobile plan

Useful tips to start off on the right foot.

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Manage my mobile plan

A bit of guidance to easily manage your plan, your...

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Emergency

Be prepared and ready for any situation.

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Most frequently asked questions

Activation: How do I transfer my current phone number to Fizz?

Are you more the visual type? Our pretty video summarizes the content of this FAQ. Grab your coffee, sit back and watch here: Before you start. The...

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

It is possible to transfer your phone number to your new Fizz plan, but first and foremost DO NOT CANCEL YOUR CURRENT CONTRACT. Only active numbers...

Frequently topics on Community Hub

Mobile plans

What is the cheapest mobile plan you have?...

11

prime de référence mobile

Est-il possible d’appliquer la prime de référence mobile sur une facture de forfait internet?Merci de votre aide!...

6

Mobile internet - Mexico

My 250 Mo mobile data roaming still not working. I'm on AT&T network, roaming mobile data enabled on my phone settings. I got connected only once ...

2

1

mobile data

Can i gift mobile data if I don't have a mobile plan with Fizz?...

2

Mobile rebates

Can I gift/transfer a mobile plan rebate to someone else?...

2

1

Show more discussions

Mobile

First steps with my mobile plan

Manage my mobile plan

Emergency

Most frequently asked questions

Activation: How do I transfer my current phone number to Fizz?

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

How do I fix a payment issue?

Why buy a phone at Fizz ?

How do payment cycles work?

Frequently topics on Community Hub

Mobile plans

prime de référence mobile

Mobile internet - Mexico

mobile data

Mobile rebates