An Access Point Name (APN) has the network settings your phone needs to connect to Fizz.
The APN must be properly configured so your phone ca
Installing network settings (Android), 1, By inserting your SIM card in your phone, you’ll receive two notifications to configure the network settings.
Install these two configurations
Resend the network parameters (APN) to your phone (Android), 2, Log into your Fizz account and follow this path:
My plans → Manage plan → Advanced parameters → Fizz network parameters → Resend me the notification
Restart your Wi-Fi modem, 1, Unplug the power cable on your Wi-Fi modem.
Make sure all the lights on the modem are off once you have unplugged it.
Wait ten (10) seconds.
Make sure the cable is not defective, 2, The network cable (RJ45) used to connect your device to the Wi-Fi modem may be causing this issue.
Completely unplug the cable, then reconnect it a
Restore your Wi-Fi modem to its factory settings, 3, IMPORTANT: This will reset any changes that have been made to your Wi-Fi modem settings to date. You may also need to reconfigure your devices’ Wi-Fi
If possible, connect another device to your Wi-Fi modem, 4, To test whether the wired connection is functioning, use the cable to connect another device to your Wi-Fi modem.
If the second device can connect
Check the configuration of your computer’s network card, 5, The network card is the device responsible for communication between your computer and the internet.
Here are some steps you can take that may re
It appears like I am losing internet connection on my PC when trying to stream..either games or Netflix. The moment I start Netflix on my PC, my internet connection goes down. Once I close it, connection comes back up.
This seems to mainly affect my PC. When I reset the modem, sometimes it works, sometimes it doesn't. I thought it was the banding, so I disabled band steering and airtime fairness. Seemed to help for a while, but now same problem. HELP!!!