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Internet

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Most frequently asked questions

Which speed should I choose?

The ideal speed for your Fizz Home Internet service will depend on the number of devices connected to your network, and the amount of data their...


What are the Fizz network settings (APN)?

An Access Point Name (APN) has the network settings your phone needs to connect to Fizz. The APN must be properly configured so your phone can be...


The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


How can I recover my Wi-Fi password?

With the Fizz Wi-Fi app and another device If you used the Fizz Wi-Fi app with another device, you’ll be able to share your password from that device...


What is included in my Fizz Home Internet plan?

In addition to a fast, easy and affordable Home Internet, every plan includes: Fizz Wi-Fi modem rental The Fizz Wi-Fi app, which includes: Scheduled...


Frequently topics on Community Hub

no home internet until 2 weeks, need data!

Hi people my internet service provider is unable to install my internet until 2 weeks out. I’m running low on data to complete my work. If you got ext...

7

Internet Outage - Data request

Internet outage in my area the whole day and won’t be back until tomorrow 3pm. Been using my phone as hotspot the whole day Any support will be appre...

5

Just joined fizz internet

I did have phone and added internet, but still don't see the internet discount. Does it show only on second bill or I need to activate it somewhere?...

6
0

Internet down intermittently for the past couple of hours

Similar to what Timtim reported, having internet down intermittently today. South shore of montreal. Why was the previous subject closed so quickly? ...

3
1

Moving and need extra data for internet until i get setup. code 9ANKN

Hey guys if you have extra data i would be glad. I just moved and my real internet setup is not gonna be there for a while. I'm running on my data onl...

5

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