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Internet

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Most frequently asked questions

My Wi-Fi network is cutting out. How do I fix it?

Take note of the various sources of attenuation of your Wi-Fi signal The waves in your Wi-Fi network may be attenuated by various obstacles and...


Which speed should I choose?

The ideal speed for your Fizz Home Internet service will depend on the number of devices connected to your network, and the amount of data their...


What are the Fizz network settings (APN)?

An Access Point Name (APN) has the network settings your phone needs to connect to Fizz. The APN must be properly configured so your phone can be...


The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


How can I recover my Wi-Fi password?

With the Fizz Wi-Fi app and another device If you used the Fizz Wi-Fi app with another device, you’ll be able to share your password from that device...


Frequently topics on Community Hub

Internet outage

Is there an Internet outage on the Sherbrooke area? I had some issues before dinner and now lost the service completely. Restarted both my router and ...

3

Compte conjoint internet

Ma blonde et moi habitons ensemble, on a chacun un cellulaire avec un compte fizz mais l'internet de l'appartement est sur le sien, c'est possible de ...

1

Internet diconnecting

The internet keeps disconnecting at random times during the day, for no apparent reason....

1

Home internet

My Home internet is off since this morning even if my payment is well done, can i know why?...

3

Internet Down Montreal

Quelqu'un d'autre a un internet maison qui ne se connecte pas ce matin ? Je ne peux pas me connecter à Internet depuis 8 heures ce matin et je n'arriv...

7

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