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Most frequently asked questions
My Wi-Fi network is cutting out. How do I fix it?
Take note of the various sources of attenuation of your Wi-Fi signal The waves in your Wi-Fi network may be attenuated by various obstacles and...
What are the Fizz network settings (APN)?
An Access Point Name (APN) has the network settings your phone needs to connect to Fizz. The APN must be properly configured so your phone can be...
The ABCs of Fizz mobile services.
Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...
How can I recover my Wi-Fi password?
With the Fizz Wi-Fi app and another device If you used the Fizz Wi-Fi app with another device, you’ll be able to share your password from that device...
What is included in my Fizz Home Internet plan?
In addition to a fast, easy and affordable Home Internet, every plan includes: Fizz Wi-Fi modem rental The Fizz Wi-Fi app, which includes: Scheduled...
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