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Internet

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Most frequently asked questions

Which speed should I choose?

The ideal speed for your Fizz Home Internet service will depend on the number of devices connected to your network, and the amount of data their...


What are the Fizz network settings (APN)?

An Access Point Name (APN) has the network settings your phone needs to connect to Fizz. The APN must be properly configured so your phone can be...


The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


How can I recover my Wi-Fi password?

With the Fizz Wi-Fi app and another device If you used the Fizz Wi-Fi app with another device, you’ll be able to share your password from that device...


What is included in my Fizz Home Internet plan?

In addition to a fast, easy and affordable Home Internet, every plan includes: Fizz Wi-Fi modem rental The Fizz Wi-Fi app, which includes: Scheduled...


Frequently topics on Community Hub

Is there a current list or map.available for which areas are able to get Internet?

When I first signed up Internet was not available in my area of Ontario (Durham Region) I keep getting Internet perks and I can't even use them! Wonde...

4

when or is there going to be Internet Service In Alberta Canada

im just wondering if there is going to be Internet Service Available in Alberta Canada ?

2

Is your internet cutting often?

I reside in Downtown Quebec and my internet keeps going down at least once a week... I'm thinking of switching company because it is not reliable

1
1

Internet not working for 2 days

Tried everything and nothing working. Internet does not work

5

Slow internet after reset everything

I have upgraded my internet service last year and my plan is supposed to be 500 Mbps download/ 50 Mbps upload. But I'm constantly getting only 20 Mbps...

3

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