About Fizz | Mobile services at their best.

A fresh take on mobile services.

Fizz is a different kind of mobile provider that was launched in 2018 by Videotron, a long-standing company that’s been partnering with other major telecom companies for over 60 years, working to offer a reliable mobile network across Canada.

Statue
Statue

The idea behind Fizz is to shake up the Canadian telecom industry by doing things differently.

With our 100% online business model, members are in the driver’s seat with direct access to their account to subscribe, modify their plan, redeem rewards, refer friends and more, whenever they want.

No one to ask permission to, no time wasted. Easy-peasy. Plus, we’re a really nice bunch.

Butterfly on flower
Butterfly on flower

 

Love all around.

Our members rave about what sets Fizz apart, and we’ve racked up some pretty neat awards over the years.

 

Affordable Carrier – Fizz

I’ve been using Fizz Mobile for over a year now. I live in the GTA and have never experienced any network issues. US roaming is quite impressive, with no network blackouts. Using Fizz is fun—it offers data rollover, data gifting, perks, rewards, and unlimited referrals. Whenever the network signal is weak, it automatically switches to one of the big three carriers. I haven’t experienced any dropped calls.

It’s easy to change your plan month to month, and you can choose only the features you want. While other networks also offer affordable plans, Fizz stands out for its flexibility.

Suree, 2025-05-06

Best Supplier

I have been subscribed to Fizz for almost a year, and I’m very happy to have chosen this mobile provider. The price of my mobile plan is very reasonable and comes with several benefits, such as accumulating points, and the ability to transfer or donate them to friends or to someone who needs more. I recommend Fizz.

Clavet, 2025-01-08

Mobile reviews

Award - Leger 2024

@Léger WOW

Fizz #1 in two categories

Best online experience since 2020

The best online experience of any Canadian telecom provider.

2025 Best online loyalty experience

The best online loyalty experience across all business sectors for 2025.

Award - PlanHub 2025

@PlanHub

Great distinctions received

Best overall mobile provider
Best mobile digital experience
Best mobile welcoming experience
Fair and transparent billing award
Best Internet digital experience

 

Our community is at the heart of what we do, and how we do it.

Community Festivals Bixi

Connecting our members all the while nurturing a fair, simple and intelligent experience pretty much sums up our mission.

Community Kiosk

The price of your plan is important. We get that. But being a Fizz member is much more than getting a good deal. It’s about being part of a community that’s not afraid to challenge the status quo, to do things differently and, above all, to help one another. And you can’t put a price on that.

As locals, we encourage local

Fizz invests in local events and negotiates discounts for its members to facilitate authentic interactions within the community.

Data gifting

Fizz encourages members to gift mobile data to one another. If one runs out, the Fizz community will step in to help.

No limit to $$$ bonuses

Members are encouraged to share their referral code as much as they want, and receive the corresponding bonuses, to welcome new members within the community.

A close-knit community

Fizz members are renowned for their willingness to help one another, like on the forum where everyone swaps tricks and advice.

 

The Fizz difference.

Why follow others when you can do different, and better?

Fizz members enjoy game-changing advantages and benefits, plus tremendous flexibility so they only pay for what they really need, month after month.

See the benefits

Fizz Music Listening

 

24/7 is our thing.

While Fizz doesn’t have stores or even a phone number, that doesn’t mean we’re very far. That’s the beauty of being 100% online.

Follow us

Check Instagram for contests and events.

Keep an eye on Tiktok for fun stuff.

Visit Facebook to catch up on our latest news.

Get help

Our FAQ offers help steps for common issues.

If you’re stuck, chat with our Customer Service team.

Swing by our forum to swap tips and advice with other members.

You’ve got questions.
We have answers.

Is Fizz owned by Videotron?

Yes, Fizz is a Canadian telecommunication provider that was launched in 2018 by Videotron, a Quebecor company operating in the telecom industry since 1964.

What are Fizz’s main milestones?

2017 – The Fizz brand is created.

November 2018 – Fizz official launches its mobile services in Quebec.

March 2019 – Home Internet service is added to Fizz’s service offers.

October 2020 – Fizz now sells cell phones.

April 2024 – Canadian expansion of Fizz mobile services.

February 2025 – Fizz TV is officially launched.

Does the Fizz network offer good coverage?

Fizz uses the infrastructure of Videotron and Freedom and has agreements with other mobile providers to provide mobile services that cover 99% of the Canadian population. Mobile services are available in Quebec, Ontario, Manitoba, Alberta and British Columbia.

Thanks to agreements with providers south of the border, members can choose the CAN+USA coverage and use their plan anywhere in Canada and the United States.

What’s so great about Fizz?

Fizz sets itself apart with the flexibility it offers its members to customize their plans and change them as their needs evolve. Plus, there’s no contract, so any plan or price on our website is up for grabs for new and existing members alike. Fair and simple.

Will Fizz open physical stores?

Fizz is 100% online. However, SIM cards are available from partner stores such as Couche-Tard, Jean Coutu and Circle K, as well as from vending machines in Montreal metro stations.