Status of our services
Our services are all functional.
March 17, 2020 | COVID-19 update — Stay tuned. We’ll keep you in the know right here: https://fizz.ca/en/covid-19
March 16, 2020 | COVID-19 update — These are unsettling times, and as a society we are faced with several challenges. As usual, our online tools are available should you have any questions about your Fizz services. You can count on us to make every effort to serve you well. We’ll continue to monitor the situation; any development will be posted on this page.
Your online tools, available 24/7:
Your Fizz account: No need to depend on anyone. Simply log into your account to make changes to your plan, manage your My Rewards, buy Add-ons, check up on your usage, and much more.
The Solution Hub: A goldmine where you’ll find among other things help steps explaining how to solve common issues.
The Community Hub: You have a specific question? Ask away. Fizz members are always ready to help out one another.