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Activate my SIM
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Our plans
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Shop
Why buy with Fizz?
How it works
Preloved phones
Financing with PayBright
Why Fizz
Switch to Fizz
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Invite friends
Rollover
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Home Internet
Home Internet
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Most frequently asked questions
I’m moving. How do I change my address for my Home Internet service?
Moving your Home Internet plan is done directly from your account. Submit your request under My plans > Manage plan > Moving my service. Word of the...
My Wi-Fi network is cutting out. How do I fix it?
Take note of the various sources of attenuation of your Wi-Fi signal The waves in your Wi-Fi network may be attenuated by various obstacles and...
Which speed should I choose?
The ideal speed for your Fizz Home Internet service will depend on the number of devices connected to your network, and the amount of data their...
How do I fix a payment issue?
With Fizz, you pay for your plan each month via automatic pre-authorized payments planned 72 hours before the end of your payment cycle. Example. Your...
How do payment cycles work?
For your mobile service: The date on which you activate your SIM card is the anniversary date for your mobile plan, and this date marks the start of...
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