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Most frequently asked questions
What are the Fizz network settings (APN)?
An Access Point Name (APN) has the network settings your phone needs to connect to Fizz. The APN must be properly configured so your phone can be...
The ABCs of Fizz mobile services.
Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...
How do I access the internet using my phone?
Make sure you are in a zone that is covered by the Fizz network. See our network coverage map If you are outside the Fizz coverage area, you can still...
What if I only want a data plan, without texts or minutes?
If you have a data-only plan, you can add funds to your Wallet so you can call or text when needed. This way, you will always be able to make (and...
I’m at risk of depleting my monthly plan. What can I do?
Usage Meter Reading your Usage Meter When you log into your account, the first thing you will see is a Usage Meter, which tells you how quickly you...
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