My account

Everything you need to know.

FAQs

FAQ

How do I change my plan?

You can change your plan as often and as much as you like. All plan changes will take effect at the start of your next payment cycle. Important –
Read more :  What is an Add-On and how do I buy one? How do I add a plan to my account? How do I create my plan? Fizz Coverage area and Fiz
FAQ

I’m unable to log into my Fizz account. What do I do?

Reset your password, 1, Is there a problem with your password? Go to the Fizz login page and follow the process for resetting your password. After changing your passw
Confirm your email address, 2, Did you confirm your email address within 24 hours of creating your account? If you did not confirm your email address within the required timefram
Error in your email address, 3, Did you mistype your email address when you created your Fizz account? To contact Customer Service, simply click on the chat bubble that
Account or plan is locked, 4, If you see the message "Your account is blocked. Use the chat tool to resolve the issue." while trying to log in, this means that the Fizz t
Nonexistent account, 5, Has your account been deleted? Your Fizz account may have been deleted if: You did not confirm your email address within 24 hours of creating