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Most frequently asked questions
Why can’t I choose my monthly usage?
At the moment, all Fizz Home Internet members benefit from unlimited monthly usage — hooray!
I’m at risk of depleting my monthly plan. What can I do?
Usage Meter Reading your Usage Meter When you log into your account, the first thing you will see is a Usage Meter, which tells you how quickly you...
What is an Add-On and how do I buy one?
An Add-On is additional data, minutes, text or minutes for international calls that you can add onto your current monthly plan. Add-Ons are useful if...
How do I view my usage?
Login to your account any time to see how much data, minutes and text messages you have used during the current payment cycle for any plans that are...
How do I know if I have a Rollover?
To find out if you have a Rollover: Go to My Plans in your Fizz account. Under the plan you wish to view (if you have more than one) click on Usage...
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