Skip to main content
Select your region
Quebec
Alberta
British Columbia
Ontario
Quebec
English
English
Français

Main navigation

Mobile
Our plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Why Fizz
Switch to Fizz Rollover Flexible plans My Rewards Invite friends Gifting Social engagement
Our offers
Help
FAQ Forum Support Status of our services
QC | EN
  • EN
  • FR

Mobile Menu

Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Why Fizz
Switch to Fizz Rollover Flexible plans My Rewards Invite friends Gifting Social engagement
Our offers
Help
FAQ Forum Support Status of our services

Breadcrumb

  1. Solutions
  2. Usage

Usage

Search in the Usage section

Most frequently asked questions

I’m at risk of depleting my monthly plan. What can I do?

Reading your Usage Meter When you log into your account, the first thing you will see is a Usage Meter, which tells you how quickly you are using up...


What is an Add-On and how do I buy one?

What is an Add-on? An Add-On is additional data, minutes, text or minutes for international calls that you can add onto your current monthly plan. An...


How do I view my usage?

Login to your account any time to see how much data, minutes and text messages you have used during the current payment cycle for any plans that are...


How do I know if I have a Rollover?

To find out if you have a Rollover: Go to My Plans in your Fizz account. Under the plan you wish to view (if you have more than one) click on Usage...


I just activated my plan. How long before I can use my phone?

If you selected a new phone number... Your plan will be active in a matter of minutes. Be patient. We’ll send you a text when everything is ready to...


Frequently topics on Community Hub

Wanna know usage on unlimited home plan

Hello,I would like to get an idea of how much data I have been using on my unlimited home Internet plan. Fizz doesn't show the usage as soon as you ar...

7

Data usage ?

My data usage is not right. I was home since Tuesday 24 and should be connected to my wifi however base on the daily usage it seems I used my data. Pl...

6
12

My data usage appears to be high?

I recently signed up and my data usage appeared to be accurate in my fizz account. Yesterday I was on the road in the US and I do have the Canada and ...

11
12

Data usage not working?

My data usage is not changing despite using it and a gift I have received is not showing. The See Usage button is greyed out. Hints?...

2
12

Plan usage

HiIs plan usage shown in real time on my account?ThanksBaptiste...

2
11

Show more discussions

Footer main navigation

Mobile
  • Create your plan
  • Coverage
  • How it works
  • Add-ons
  • Travel
  • Activate my SIM
  • Points of sale
Internet
  • Our plans
  • Moving
  • Wi-Fi Technologies
  • Move with Fizz
  • How it works
Phones
  • Shop
  • Why buy with Fizz?
  • How it works
  • Preloved phones
  • Financing with Affirm
Why Fizz?
  • Switch to Fizz
  • Rollover
  • Forfaits flexibles
  • My Rewards
  • Invite friends
  • Gifting
  • Our community
  • Our philosophy
  • Social engagement
Our offers
Help
  • FAQ
  • Forum
  • Support
  • Status of our services
Follow us
  • Facebook
  • Instagram
  • TikTok
  • Youtube
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2023
  • EN
  • FR

OpenID Connect login