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Usage

Search in the Usage section

Most frequently asked questions

I’m at risk of depleting my monthly plan. What can I do?

Reading your Usage Meter When you log into your account, the first thing you will see is a Usage Meter, which tells you how quickly you are using up...


What is an Add-On and how do I buy one?

You are traveling outside your coverage area? Please see this FAQ : I’m travelling outside my coverage area. What are my options? What is an Add-on...


How do I view my usage?

Login to your account any time to see how much data, minutes and text messages you have used during the current payment cycle for any plans that are...


How do I know if I have a Rollover?

To find out if you have a Rollover: Go to My Plans in your Fizz account. Under the plan you wish to view (if you have more than one) click on Usage...


I just activated my plan. How long before I can use my phone?

If you selected a new phone number... Your plan will be active in a matter of minutes. Be patient. We’ll send you a text when everything is ready to...


Frequently topics on Community Hub

Data usage report only contains "Destination number"

Hello, I'm trying to get my call history and the data contained in the Data usage report is great, but incomplete. All good for outgoing calls. For in...

3

Why am I being threatened about abnormally high usage of partner networks?

Why in the hell am I being threatened by Fizz in Manitoba? We are driving across the city of Winnipeg. We have not been out of province at all. What k...

4

Incorrect data usage is being reported on my account

I am a Fizz user, and I need to address a significant issue with my account's data usage reporting. After one month, it is clear that the data being r...

3

Perk Data usage in the USA.

Hi , My coverage is Canada+USA. Can I use the 20gb data perks received by Fizz recently in the USA. Attached SS. Bec...

2

I purchase usa minutes as an add-on. I annot access the minutes or find the usage on my profile

I purchase usa minutes as an add-on. I annot access the minutes or find the usage on my profile

2

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