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Most frequently asked questions
Activation: How do I transfer my current phone number to Fizz?
When you transfer your current phone number to Fizz, your line must still be active with your current/previous provider. We will disconnect your old...
I’m having problems transferring my current phone number to Fizz. Why? What can I do?
If you are having difficulty transferring your phone number to Fizz, we will work with you to fix the problem. Depending on the situation, you may...
What if I’m unable to transfer my phone number?
If we’re unable to transfer your old phone number (and you are still subscribed to your previous mobile provider) your subscription with this provider...
2019 Fizz Summer Activities
It was a real treat to see you during our summer activities. Here are some questions and answers following your participation in those activities, and...
How to test my Fizz line?
Four easy tests to confirm your Fizz line is functioning properly: Make and receive a call. Doesn’t work? Send and receive a text message (SMS). Doesn...
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