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Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
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Shop Why buy with Fizz? How it works Phone plan deals Preloved phones Financing with Affirm
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Most frequently asked questions

How do I know if I have a Rollover?

To find out if you have a Rollover: Go to My Plans in your Fizz account. Under the plan you wish to view (if you have more than one) click on Usage...


How do I remove a user from my plan?

It’s easy to remove a user from your plan. Once removed, this user will no longer have access to your plan. On your end, your payments for this plan...


How do I add a user to a plan?

When you add a plan to your account, one of these plans may not be used by you — it may be used by your child, your spouse, etc. You will be able to...


How do I add a plan to my account?

Adding a plan to your existing account Yes, Fizz allows you to add and manage multiple plans on your account. This is ideal if you want to pay for...


When I add a user to my plan, what permissions can I adjust?

Because you have payment responsibility for users on your plan, it’s important to adjust the various permissions that will affect your monthly payment...


Frequently topics on Community Hub

Managing an end user and applying perks

I have had a Fizz monthly plan for many years. I manage the plan and my wife is the end user. We have separate Fizz accounts, but only 1 plan, and 1 s...

11

Fizz Community Hub User Guidelines update

Hello everyone,We have updated our guidelines regarding discussions where a user mentions another provider in a comment or post.Our goal is to improve...

14
1

Quebec user - Can't recharge my wallet + Add-on 60 mins usage question

Hi everyone, I'm a new Fizz user from Quebec and I have two questions I hope someone can help with: I tried to top up my wallet from my Fizz account...

6

Exciting News for Fizz TV Users!

We are thrilled to announce that the Fizz TV app is now available on ROKU Smart TVs with versions Roku OS 9.2+. This...

4

Quebec users are ignored by Fizz promotions

Hello @Whizz,By looking at the current prices and the recent promotions made for other provinces, it looks like the users from Quebec are completely i...

7
1

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