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Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM
Internet
Our plans Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with PayBright
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community
Help
FAQ Forum Support Status of our services

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User

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Most frequently asked questions

How do I know if I have a Rollover?

To find out if you have a Rollover: Go to My Plans in your Fizz account. Under the plan you wish to view (if you have more than one) click on Usage...


How do I remove a user from my plan?

It’s easy to remove a user from your plan. Once removed, this user will no longer have access to your plan. On your end, your payments for this plan...


How do I add a user to a plan?

When you add a plan to your account, one of these plans may not be used by you — it may be used by your child, your spouse, etc. You will be able to...


How do I add a plan to my account?

Yes, Fizz allows you to add and manage multiple plans on your account. This is ideal if you want to pay for multiple plans for friends or family, or...


When I add a user to my plan, what permissions can I adjust?

Because you have payment responsibility for users on your plan, it’s important to adjust the various permissions that will affect your monthly payment...


Frequently topics on Community Hub

allow user to transfer their number

I have mutipe phones under my account in Fizz. I want to allow just one user to transfer their number to a different provider.How do i do that? is i...

3

User history?

Hi, so i can’t answer to my other post, so i will answer her. So even if i can’t get what website a user was on from my account. Can i send an mail to...

4
12

Invited user cannot login after accepting invitation?

I invited by email user under one of my plans, I see record about it under Add users in my plan.User accepted invite, registered account.But any attem...

2
9

Get a user history?

Is there anyway I can get the history of what website a user of my internet was on and for how much time ?...

1
11

User in account

How many user can we have in one account?Few days ago i had 4 user in my account , i deleted one by mistake and when i tried to re add this user , it ...

10
9

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