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Most frequently asked questions
How do I know if I have a Rollover?
To find out if you have a Rollover: Go to My Plans in your Fizz account. Under the plan you wish to view (if you have more than one) click on Usage...
How do I remove a user from my plan?
It’s easy to remove a user from your plan. Once removed, this user will no longer have access to your plan. On your end, your payments for this plan...
How do I add a user to a plan?
When you add a plan to your account, one of these plans may not be used by you — it may be used by your child, your spouse, etc. You will be able to...
How do I add a plan to my account?
Adding a plan to your existing account Yes, Fizz allows you to add and manage multiple plans on your account. This is ideal if you want to pay for...
When I add a user to my plan, what permissions can I adjust?
Because you have payment responsibility for users on your plan, it’s important to adjust the various permissions that will affect your monthly payment...