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Most frequently asked questions

How do I know if I have a Rollover?

To find out if you have a Rollover: Go to My Plans in your Fizz account. Under the plan you wish to view (if you have more than one) click on Usage...


How do I remove a user from my plan?

It’s easy to remove a user from your plan. Once removed, this user will no longer have access to your plan. On your end, your payments for this plan...


How do I add a user to a plan?

When you add a plan to your account, one of these plans may not be used by you — it may be used by your child, your spouse, etc. You will be able to...


How do I add a plan to my account?

Yes, Fizz allows you to add and manage multiple plans on your account. This is ideal if you want to pay for multiple plans for friends or family, or...


When I add a user to my plan, what permissions can I adjust?

Because you have payment responsibility for users on your plan, it’s important to adjust the various permissions that will affect your monthly payment...


Frequently topics on Community Hub

Êtes-vous hésitant à rejoindre Fizz?

Si vous êtes hésitant, laissez-moi vous convaincre. Premièrement, avec Fizz, on se sauve des prix de fous des autres fournisseurs, et ils aiment bien ...

5

SMS verification

Je ne reçois pas les SMS de vérification de mes institutions financière c’est un problème majeur en cas d’urgence. J’ai vu plusieurs messages à ce suj...

1

How many points do I earn by only doing monthly payments?

I am just curious to know how many points I earn every monthly payment I make because I saw someone else say that you earn points by making them. Also...

3

Rewards points

I can't seem to find anywhere how to earn points, without actually doing stuff on the community forum. How much do I earn per month for just being a c...

6

Transfert de mon numéro

J'ai besoin de transférer ma ligne a quelqu'un mais, je veux que la personne garde le même numéro. Ce quoi que je dois faire?

7

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