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Most frequently asked questions
How do I know if I have a Rollover?
To find out if you have a Rollover: Go to My Plans in your Fizz account. Under the plan you wish to view (if you have more than one) click on Usage...
How do I remove a user from my plan?
It’s easy to remove a user from your plan. Once removed, this user will no longer have access to your plan. On your end, your payments for this plan...
How do I add a user to a plan?
When you add a plan to your account, one of these plans may not be used by you — it may be used by your child, your spouse, etc. You will be able to...
How do I add a plan to my account?
Yes, Fizz allows you to add and manage multiple plans on your account. This is ideal if you want to pay for multiple plans for friends or family, or...
When I add a user to my plan, what permissions can I adjust?
Because you have payment responsibility for users on your plan, it’s important to adjust the various permissions that will affect your monthly payment...
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