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Mobile
Our Plans
Coverage
Activate my SIM
How it works
Add-ons
Travel
Points of sale
Internet
Our plans
Moving
Wi-Fi Technologies
How it works?
Phones
Shop
Why buy with Fizz?
How it works
Preloved phones
Financing with Affirm
Why Fizz
Switch to Fizz
Rollover
Flexible plans
My Rewards
Invite friends
Gifting
Newcomers
Help
FAQ
Forum
Support
Status of our services
My account
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First steps with my Home Internet
First steps with my Home Internet
Search in the First steps with my Home Internet section
Most frequently asked questions
Which speed should I choose?
The ideal speed for your Fizz Home Internet service will depend on the number of devices connected to your network, and the amount of data their...
How can I use my own Wi-Fi router with Fizz?
Disable the Wi-Fi feature of the Fizz Wi-Fi modem In bridge mode, the two (2) Wi-Fi radios built into your Fizz Wi-Fi modem will be deactivated, thus...
How do I manage an appointment for a technician to visit my service address?
If your Home Internet service was diagnosed by our Customer Service team with a malfunction, or you need to add or relocate an outlet, then your...
What is included in my Fizz Home Internet plan?
In addition to a fast, easy and affordable Home Internet, every plan includes: Fizz Wi-Fi modem rental The Fizz Wi-Fi app, which includes: Scheduled...
How do I set up my Wi-Fi modem?
Starter Kit The box contains the following items: The Wi-Fi modem (CODA-4680) A coaxial cable A power cord An ethernet cable The ethernet cable is...