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Activation: How do I transfer my current phone number to Fizz?

Are you more the visual type? Our pretty video summarizes the content of this FAQ. Grab your coffee, sit back and watch here: Before you start. The...

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

As outlined below, there are several possible reasons for this situation. You will receive an email, as well as an in-account notification explaining...

Frequently topics on Community Hub

Reactivate plan

I deactivated my plan and now I am following the steps outlined because I wish to reactivate it. First I navigate to Solution Hub, then I click the re...

3

Using Fresh Tomato (Netgear) as access point with Fizz modem

I would like to use my Netgear R7000 as an access point. I previously changed firmware on the Netgear to Fresh Tomato. The internet says I first need ...

2

My activation is pending

I have followed the necessary steps to gain a new number and inserted my fizz SIM. The payment has gone through for the first month and it has been ov...

3

Seems like my account have not been reactivated

I missed my first two payment this month and followed the two steps to reactivate my account so on my account it said that I have 5 g of data left so ...

1

Text message problems?

I have a data only plan, but I decided to try the Call and Text add-ons. The calling works fine and I can still receive texts, but when I send I first...

4

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