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Activation: How do I transfer my current phone number to Fizz?

Are you more the visual type? Our pretty video summarizes the content of this FAQ. Grab your coffee, sit back and watch here: Before you start. The...

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

It is possible to transfer your phone number to your new Fizz plan, but first and foremost DO NOT CANCEL YOUR CURRENT CONTRACT. Only active numbers...

Frequently topics on Community Hub

Reactivate plan

I deactivated my plan and now I am following the steps outlined because I wish to reactivate it. First I navigate to Solution Hub, then I click the re...

3

Using Fresh Tomato (Netgear) as access point with Fizz modem

I would like to use my Netgear R7000 as an access point. I previously changed firmware on the Netgear to Fresh Tomato. The internet says I first need ...

2

My activation is pending

I have followed the necessary steps to gain a new number and inserted my fizz SIM. The payment has gone through for the first month and it has been ov...

3

Seems like my account have not been reactivated

I missed my first two payment this month and followed the two steps to reactivate my account so on my account it said that I have 5 g of data left so ...

1

Text message problems?

I have a data only plan, but I decided to try the Call and Text add-ons. The calling works fine and I can still receive texts, but when I send I first...

4

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