How to buy a cell phone with Fizz

Corde a linge
Corde a linge


Choose your phone.

Fizz has a wide range of new and used phones, which we call Preloved.1

Up to -50 percent on your plan

Look for the phones identified with a purple stamp to get a discount for your plan for 24 months.2

Learn more


Create your mobile plan.

With Fizz, there are no restrictions as to which plan you associate to your phone. You can also change your plan as often as you want throughout your Fizz journey.3


Buy your phone.

We like to keep things simple. Choose to pay for your purchase upfront or spread its costs with Affirm.4


Receiving and setting up your phone.

Keep an eye on your emails. That’s where you’ll get delivery information and the steps to set up your phone once you’ve received it.5

Up to -50 percent on your plan

If your phone is identified with a purple stamp, you are entitled to a percentage discount for your mobile plan for 24 months.2 This discount will be waiting in your account:
- If you create a new plan, your discount will be applied when you activate your SIM card.
- If you pair your phone with your existing mobile plan, your discount will be automatically applied on that plan come your next payment cycle.


Your warranty.

A phone that is bought new is covered by the manufacturer warranty. Preloved phones are covered by Fizz for a period of 6 months.6


Our 15-day return policy.

Changed your mind? No sweat. That’s why we have a worry-free return policy.7


Buying a phone online with Fizz is easy-peasy, and delivery is always free.5

P.S. You earn points with our loyalty program My Rewards with any phone purchase.8

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Looking for answers? 

Our FAQ has a section dedicated to the purchase of a phone.

Visit the FAQ