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Manage my Home Internet

Search in the Manage my Home Internet section

Most frequently asked questions

How do I manage my Fizz account?

When you login to your account, you will see a summary of your status to date. The top navigation on this screen enables you to view and manage...


I’m moving. How do I change my address for my Home Internet service?

Moving your Home Internet plan is done directly from your account. Submit your request under My plans > Manage plan > Moving my service. Word of the...


How do I fix a payment issue?

With Fizz, you pay for your plan each month via automatic pre-authorized payments planned 72 hours before the start of your billing cycle. Example...


Which payment methods can I use?

To pay for your plan To pay for your monthly Fizz plans, please use: A Visa or Mastercard credit card A Visa Debit or Mastercard debit card Good to...


How do payment cycles work?

Start date Please note that a billing cycle does not necessarily follow calendar months. A cycle could be from the 21st to the 20th of each month, for...


Frequently topics on Community Hub

About Benefizz Upgrades and adding a user to a Cell plan

I manage several plans (cells and internet) under my account. Recently I added a user to one of them, so that person could better manager his cell da...

4

Internet Traffic Management Policy

Hello!I have some questions regarding the Internet Traffic Management Policy outlined here: https://fizz.ca/en/faq/internet-traffic-management-policy ...

10

I have two address, can i use the same account to manage two internet subscription?

I have two address, can i use the same account to manage two internet subscription?

4
17

Link internet accont?

Is there a way to link an internet account to a mobile plan? i know i can link my mobile plan to an internet account... I want to be able to manage my...

1
20

How can I give access to to someone else to manage one of the internet accounts in my profile?

As the title says, I'd like to give someone access to an internet plan in my account so they can manage the CC options and contact support if needed.

10
13

Show more discussions

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