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Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
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Shop Why buy with Fizz? How it works Phone plan deals Preloved phones Financing with Affirm
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Most frequently asked questions

The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


The unique philosophy of Fizz.

At Fizz, we do things differently. Not only do we offer our members innovative game changing advantages (just think data rollover), but our modus...


Keeping your Fizz mobile costs down

Surprised? Don’t be.We’ve been fair and transparent with you since our launch, and we plan on keeping it that way. We want what’s best for you, and...


How do I reactivate my Fizz mobile or Internet plan?

What a joy to get you back. Reactivating your package is done online, directly from your account. Ready? Please note that a plan cancelled during the...


How do I make an international call when I am in my coverage area?

To make an international call, you have different options depending on your needs. Whatever option you choose for your international calls, know that...


Frequently topics on Community Hub

My mobile plan is still in pending activition

I activated my new mobile plan with fizz yesterday and as of this morning it still says "pending activation" - I don't seem to be able to send or rece...

6

Does bonus data work with plans that have no data

I'm currently on a plan with just talk and text with no data. I was given five 10GB bonus data buckets. Will these bonus data buckets work and be acti...

10

Wrong plan showing

My account shows a 7$ plan with no data. I'm supposed to be on a 40$ plan with 40 Go i don't understand..

5

Will the 20 GB plan be available again?

When I signed up with fizz, there was a 20 GB plan for $1 more than the 10 GB plan. I was trying to keep my costs down so thought I'd try the 10 GB p...

12

Moving one of my phone numbers(plan) to another provider.

I have multiple plans for mobile on my Fizz account. I would like to port one of the numbers to another provider. Both plans have the same account num...

3

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