Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
French

Main navigation

Mobile
Mobile plans Bring your own phone plans Activate my SIM Coverage Travel Points of sale
Phones
Shop Preloved phones Phone plan deals Financing with Affirm Why buy with Fizz? How it works
Internet
Internet plans Moving TV Add-On Wi-Fi Technologies How it works
TV
TV plans TV content
Why Fizz
Reviews Rollover Gifting Flexible plans Fizz loyalty program Referral bonus Switch to Fizz
Help
Support FAQ Forum Status of our services
Offers
QC | EN
  • EN
  • FR

Mobile Menu

Mobile
Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
Phones
Shop Why buy with Fizz? How it works Phone plan deals Preloved phones Financing with Affirm
Internet
Internet plans Moving TV Add-On Wi-Fi Technologies How it works?
TV
TV plans TV content
Why Fizz
Switch to Fizz Reviews Rollover Flexible plans My Rewards Invite friends Gifting Newcomers
Help
Support FAQ Forum Status of our services
Offers

Breadcrumb

  1. Solutions
  2. Home

Plan

Search in the Plan section

Most frequently asked questions

The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


The unique philosophy of Fizz.

At Fizz, we do things differently. Not only do we offer our members innovative game changing advantages (just think data rollover), but our modus...


Keeping your Fizz mobile costs down

Surprised? Don’t be.We’ve been fair and transparent with you since our launch, and we plan on keeping it that way. We want what’s best for you, and...


How do I reactivate my Fizz mobile or Internet plan?

What a joy to get you back. Reactivating your package is done online, directly from your account. Ready? Please note that a plan cancelled during the...


How do I make an international call when I am in my coverage area?

To make an international call, you have different options depending on your needs. Whatever option you choose for your international calls, know that...


Frequently topics on Community Hub

What are your plans/objectives for the summer?

Given the beautiful days and warmer temperatures (in Quebec at least), I started thinking about the summer. I will be in Europe next month but I'd lik...

12

Payment for suspended plan - Stuck on Loading Screen

Hey y'all! My phone plan went into suspended status but every time I try to click to make my payment I am brought to an endless loading screen. I have...

3

Will the 20 GB plan be available again?

When I signed up with fizz, there was a 20 GB plan for $1 more than the 10 GB plan. I was trying to keep my costs down so thought I'd try the 10 GB p...

12

Moving one of my phone numbers(plan) to another provider.

I have multiple plans for mobile on my Fizz account. I would like to port one of the numbers to another provider. Both plans have the same account num...

3

Fizz System Kept Failing to Process Plan Changes

I am extremely frustrated with your billing system. Your service advertises that users can change their plans at any time, yet my experience has been ...

2
1

Show more discussions

Footer main navigation

Mobile
  • Mobile plans
  • Activate my SIM
  • Prepaid plans
  • Bring your own phone
  • Network Coverage
  • Travel
  • Points of sale
  • Canada+US plans
Phones
  • Buy a cell phone
  • Preloved phones
  • Why buy with Fizz?
  • How it works
  • Financing with Affirm
Internet
  • Internet plans
  • Moving
  • TV Add-On
TV
  • TV plans
  • TV content
Why Fizz?
  • Switch to Fizz
Help
  • Support
  • FAQ
  • Forum
  • Status of our services
Offers
Fizz Canada
  • Alberta
  • British Columbia
  • Manitoba
  • Ontario
  • Quebec
Follow us
  • Facebook
  • Instagram
  • TikTok
  • Youtube
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2025
  • EN
  • FR

OpenID Connect login