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Most frequently asked questions

The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


The unique philosophy of Fizz.

At Fizz, we do things differently. Not only do we offer our members innovative game changing advantages (just think data rollover), but our modus...


Keeping your Fizz mobile costs down

Surprised? Don’t be.We’ve been fair and transparent with you since our launch, and we plan on keeping it that way. We want what’s best for you, and...


How do I reactivate my Fizz mobile or Internet plan?

What a joy to get you back. Reactivating your package is done online, directly from your account. Ready? Please note that a plan cancelled during the...


How do I make an international call when I am in my coverage area?

To make an international call, you have different options depending on your needs. Whatever option you choose for your international calls, know that...


Frequently topics on Community Hub

Anyone knows where to find the latest deals on Fizz plans?

I'm just wondering because it's the second time this happens to me. First it was for my internet plan that I could upgrade for the same price I was a...

2

0GB data plan

Hello everyone, hope you’re doing well. I learned recently that it is possible to have a standalone plan for smartwatches. I know it’s currently not ...

5

Travel to USA for 5 days...is it better value to change plan or add-ons?

I'm flying to the US for 5 days and staying with 3 American friends I need to stay in contact with during my stay. My current local plan is calls and ...

8

More plan options. :-)

It'd be nice if Fizz offered plans in 5GB increments. More plan options. :-)

7

Deadline to change plans. Will Fizz offer something cheaper for 1GB plan than $12?

I'm currently on an old $5 plan. It comes with 0GB, 0 voice, 0 text, 0 voicemail. But now I plan to switch to a $12 plan, which is 1GB, 0 voice, 0 te...

3

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