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Most frequently asked questions

The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


The unique philosophy of Fizz.

At Fizz, we do things differently. Not only do we offer our members innovative game changing advantages (just think data rollover), but our modus...


Keeping your Fizz mobile costs down.

8 tricks to keep your Fizz mobile costs down. Surprised? Don’t be. We’ve been fair and transparent with you since our launch, and we plan on keeping...


How do I reactivate my Fizz plan?

We’ve been waiting with baited breath for you to come back (We knew you’d return to us for all those tasty Rewards and our easy, flexible mobile plans...


How do I make an international call when I am in my coverage area?

To make an international call, you have different options depending on your needs. Whatever option you choose for your international calls, know that...


Frequently topics on Community Hub

I cannot adjust my mobile plan

Good evening everyone, I am having problems adjusting my current plan for my mobile plan data. My plan still has two days left until the next payment ...

5

120mb Home Internet Plan

Hello Fizzers,The promotion for the 120mb internet plan is back and I would like to know if the price will change back to its regular price after a ce...

4

TV Plan

Does Fizz plan to add a TV plan such as offered with Vidéotron actually? In french it's called the " Appli TV". As a network based application, it cou...

2

change plan

I changed my plan on my phone. I added data. After payment and the beginning of a new month, I have no internet at all....

3

Plan

Comment ajouter un plan pour un autre pays !?...

2

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