Home Internet you can count on.

Enjoy a Wi-Fi network powered by an established high-performance residential Internet connection in a few quick steps.1


Choose your plan.

Unlimited data.

All our plans are unlimited – The price of your plan will vary based on the download speed you choose.2 Several speed options are offered and you can change your mind every month if you feel like it.3,4 If one of the speed options is unavailable at your address, you won’t be able to select it.

Modem and app included.

The Fizz Wi-Fi modem required to enjoy your service is included in your plan and acts as a router as well.5 Don’t forget to download the free Fizz Wi-Fi app on Google Play or the App store. It’s your go-to tool to manage your Wi-Fi network from anywhere, diagnose and fix issues, as well as optimize and secure your Wi-Fi signal.6


Select the installation option for your modem.

Easy Self-installation

Your subscription includes the Self-installation option, and you’ll be pleasantly surprised to see how easy it is. After receiving your modem by mail, detailed and simple instructions will guide you to install it and configure your network.

All-inclusive VIP installation

Prefer we take care of everything? No worries. Just select the VIP installation option to have our technician install your modem, as well as configure your Wi-Fi network and connection.7


Activate your modem.

The Fizz modem must be activated to switch to the speed associated with your plan. With the Self-installation option, Fizz will activate it remotely three (3) days after its delivery date, but you can activate it yourself in your account if you’re ready before then.

You had an appointment with a technician for your installation? In that case, the technician will activate it for you.


Avoid doubling up.

Contact your previous provider to cancel your Internet subscription with them, and avoid paying double.


Know what to expect.

Your first monthly payment will be charged to your credit card the day you subscribe.1,7 Your monthly payment cycle, however, will start with the activation of your Fizz Wi-Fi modem.

Thanks to pre-authorized payments, you’ll always know exactly how much your Home Internet plan will cost for the upcoming month. This amount will be automatically billed to your payment method when your payment cycle starts.


Activate your reward.

As soon as your plan is live, a first reward from our loyalty program awaits in your account. Activate it and one dollar will be taken off the price of your plan every month.8

Already a Fizz mobile member? Great news: you’ll earn rewards even faster by combining your Internet and mobile services with Fizz.8


Looking for help?

You’ll find the answers to your questions and other helpful information in the FAQ. You can also post questions and share tips and tricks with other members in the forum.

FAQ Forum

If you reach a dead end along the way, don’t hesitate to chat with our Customer Service team. 

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