1
Sign in, or create your account.
2
Customize and confirm your mobile plan.
3
Set up your phone number.
4
Set up your payment method and confirm everything.
What to expect when you activate your SIM card:
1
Sign in, or sign up to create your account.
Activating your SIM card means associating it with a mobile plan in your account, thus the need to sign in. Your Fizz account is your hub for everything, like manage your plan, set up your rewards and activate your SIM card 😊.
If you’re new to Fizz, all you need to create your account and activate your SIM card is an email address, a valid payment method and just a few minutes of your time.
2
Customize and confirm your mobile plan.
After entering the activation code of your SIM card in the indicated field, you'll land on our plan wizard. As you customize your plan to your liking, the price per month will vary accordingly.
Remember that you can adjust your plan throughout your Fizz journey, directly from your account on Fizz.ca. Once your changes are submitted, they’ll go live come your next payment cycle.1
3
Set up your phone number.
You’ll be presented with three options:
- Transfer your current number from your previous provider. To do so, your mobile plan with your current provider must be still active.2 How the transfer works.
- Get a new, random number. You’ll be presented with a list of numbers to choose from.
- Get a number for which you choose the last 4 digits. This option has a one-time fee of $1. We’ll search and present you with available options.
4
Set up your payment method and confirm everything.
With our pre-authorized payment set up, your monthly plan is billed when your payment cycle starts. This way, you know exactly what you'll pay – no unexpected fees.
One last check to your order summary and hit submit. The confirmation page that pops up will tell you what to do next based on whether you transferred a number or got a new one.