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Fizz.ca

BB - Subscribe (en)

Create your own plan You’re in charge. It’s your plan so keep what’s yours, and don’t pay for stuff you don’t need. Create my BETA plan Activate my SIM card Start from scratch Become a member in 3 steps 1 Create your perfect plan 2 Order your SIM card 3 Pop in and you're done Any questions? If you’ve got a question, your community would be happy to help. Solution Hub
Fizz.ca

Activate my SIM

Activating your SIM and becoming a member is quick and easy. Activate my SIM card 1 Sign in, or create your account. 2 Customize and confirm your mobile plan. 3 Set up your phone number. 4 Set up your payment method. Activate my SIM card What to expect when you activate your SIM card or your eSIM: 1 Sign in, or sign up to create your account. Activating your SIM (SIM card or eSIM) means associating it with a mobile plan in your account, thus the need to sign in. Your Fizz account is your hub for everything, like manage your plan, set up your rewards and activate your SIM ?. If you’re new to Fizz, all you need to create your account and activate your SIM is an email address, a valid payment method and just a few minutes of your time. To add a mobile plan to your
FAQ

I’m outside my coverage zone and my mobile data isn’t working. Why?

When you are outside your usual coverage area and try to use your phone, you must connect to a mobile network that is available in that location and compatible with your device. If you are traveling, here are your roaming options. Troubleshooting: Is there mobile data in your plan? If your plan does not include data, you will not be able to connect to the Fizz mobile internet network. 1. You can adjust your plan to extend you data coverage to all Canada or Canada+US : this change comes into effect at the start of your next billing cycle. 2. You can also add data to your plan and use them right away by buying a Travel data Add-on. 3. Remember that you can also access the internet by connecting to a WiFi network. 4. If you are travelling, depending on the country you are visiting, you may be able to add money to your wallet to pay as you go. For more details, consult this FAQ : I’m travelling outside my coverage zone. What are my roaming options? Is your mobile data activated? Activate mobile data on your phone. Your phone has a software switch that allows you to connect or disconnect from the Fizz mobile network. By doing this, you can allow or prevent your phone from using mobile data. The steps to follow to enable your phone to use mobile data vary depending on the model of your phone. Here are two examples: Android: Settings → Mobile network → Mobile data iPhone: Settings → Cellular network → Cellular data The steps to follow to activate mobile roaming data vary depending on the model of your phone. here are two examples: Android: Settings → Mobile network → Roaming iPhone: Settings → General → Cellular → Options → Data
Technical issues Mobile Calls Roaming Travel Travel abroad
FAQ

How can My Fizz app help me?

What is My Fizz app? My Fizz app is simply the mobile version of your Fizz My Account. It gives you access to the same features, just optimized for your phone. Manage your plan, track your usage, check your balance, make changes, and get help anytime, anywhere. Same account, same control. Just more user‑friendly. What you can do with My Fizz app Quickly access your account and services Track your usage anytime View and use your rewards directly in the app Make payments and transactions in the app Easily get in touch with Customer Service Receive useful notifications about your usage, payments and account Download the Fizz Wi-Fi app The My Fizz app is currently available on iOS. The Android launch is coming soon. This page will be updated as soon as the app becomes available. To log in, use the same credentials as your Fizz account. Overview section Overview section gives you a quick snapshot of your Fizz account, at a glance. Here, you can see: Your usage for the current billing cycle Phones currently on promotion An overview of your rewards The option to add a Fizz service And other useful information related to your account It’s the easiest way to keep track of the essentials and quickly access what matters to you. Plans section My Plans section lets you see your Fizz plans at a glance and easily manage your services. In this section, you can: View a quick overview of each of your plans See what’s included in your plan or plans (data, options, extras) View your monthly bonuses Add a Fizz plan, if needed It’s the perfect place to understand and adjust your plans, simply. Loyalty section You’ll be able to view: Your loyalty progression Your upgrades Your perks Your gift data Your Fizz friends
Support: My Account | Fizz
Fizz.ca

Landing Fizz - Carabins - (en)

Fizz is proud to support the Carabins. Hi! We’re Fizz. Fizz is the mobile and Internet provider that keeps things simple: no credit check, no long-term commitment with any of our plans and 24/7 online support in both English and French. Plus, we’re really nice. Exclusive offer An exclusive offer for the #Fizzsuperfans of the Carabins. Activate your first Fizz plan with the referral code CEPZZ and get 1: $25 Mobile data 10 GB Mobile data 1 month Free Internet Create my mobile plan Choose my Internet plan Did you know? Fizz supports the Carabins by making a financial contribution every time a new member uses this code to subscribe. The wow behind Fizz. Flexible plans. Because there’s no long-term contract, you can change your plan whenever you want, directly in your account. 2 No price hikes. The price of your mobile plan will never go up. If you’re happy
Fizz.ca

Add-on (en)

Pimp your plan with Add-Ons Choose the Add-On that meets your immediate needs. Instantly add blocks of data, minutes, text messages or international calling minutes to your Fizz plan whenever you need them. Opt for an Add-On any time, no matter how many days are left in your payment cycle. Each Add-On is valid throughout your current payment cycle and the next one. Buy an Add-on Create my plan Calls & Texts $3.00 200 texts $3.00 60 min. for calls $10.00 300 min. for calls Buy an Add-on Create my plan Pay as you go Add funds to your Fizz wallet to pay as you go the services that are not included in your plan. $0.02 per MB $0.02 per text $0.10 per minute Add funds to my wallet Need to make an international call? You make international calls every month? You might want to add the International calls option
Fizz.ca

Broadband TV

Internet TV + Internet Smart savings made simple. My Rewards program: You’re at Level bronze $6 $6 off your Home Internet plan every month. Now that’s rewarding! Our Internet plans are all about simplicity and flexibility. Choosing your perfect plan All plans are unlimited, include the gateway, and can be optimized with our Wi-Fi app. XX Fast and simple installation Set up your modem-router in minutes. It's simpler than you think with our easy step-by-step instructions. Full plan flexibility You can change XX and even pause XX your plan as needed. No fuss, no muss. Choose an Internet plan Which speed is right for you? Use this guide to find the plan that matches your household's usage. Choose your plan How about adding Fizz TV? Complete your Internet plan with our commitment-free TV service. As easy as 1, 2, 3. Build a plan that fits your taste, and your wallet
Fizz.ca

Landing Fizz - Forfait Étudiant - (en)

Are you sure? Without texts in your plan, you won’t be able to send text messages. You will, however, continue to receive them (incoming texts are always free). Cancel Confirm Are you sure? Without any minutes in your plan, you won't be able to make or even receive calls unless you add funds to your Fizz wallet or buy an Add-on. Cancel Confirm Choose from our selection of countries for $2/month Calls to the selected country must be made from your coverage area. If you can’t find a specific country in this list, choose an Add-on instead, available via the Manage my plan menu. Country Cancel Confirm Student cell phone plans Hi! We’re Fizz. Fizz is the mobile provider that keeps things simple: no credit check, no long-term commitment with any of our plans and 24/7 online support in both English and French. Plus, we’re really nice. Discover the offer
Fizz.ca

Financing my phone - (en)

Break up the cost of your phone. It's easy, and simple to pay with Affirm. XX To each purchase size its payment solution. Pay in 4 for small purchases. The amount of your purchase is equally split over 4 payments. First payment when you receive your phone, and one payment every two weeks after that. Plus, this payment solution won’t impact your credit score. XX Monthly instalments for large purchases. The amount of your purchase is spread over a period that varies between 12 and 24 months depending on the value of your purchase and your eligibility. Up to you to choose the term that suits you best. XX Understand the details Check my eligibility Why use Affirm. A quick check that costs nothing. Checking your eligibility with Affirm won’t impact your credit score. An answer almost instantly. Simply enter a few details on the Affirm website to get an
Fizz.ca

Rewards_V2- (en)

My rewards: the longer you stay, the more you benefizz. Your progress: making your way to the top. Throughout your Fizz journey, we salute your actions (big and small) with points and badges, such as when you invite your first friend to join Fizz or help someone on the Community Hub. As you accumulate points and badges, you move up through the levels of the program. Doesn’t get any easier than that. Learn more Your rewards: who doesn’t like free stuff? Each My Rewards level you reach opens the door to upgrades that just keep getting better and better. Once activated on your plan, an upgrade is recurrent (as in, you enjoy it E V E R Y month). And that’s just for starters. We’ll even throw in one-time perks once in a while, just to say thanks for being here … Learn more Level 4 Level 4 Lev Lev