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Most frequently asked questions

How do I change my communications preferences?

Under My Settings, you can choose what kind of communication you wish to receive from Fizz, and specify whether you want to receive communication via...


Frequently topics on Community Hub

i saw an email about a new eSim

Do i need to do anything? Or if my phone is working well i can just igore it… i am not homein QC and am working in Ontario for the next 3 months....

3

Fizz Wants My ID and Credit Card… Just to Change My Email?!

I thought changing my email on Fizz would be simple, maybe a confirmation link, a quick security check, you know, normal procedure. But nope! Instead,...

10

Receiving promo emails even though I'm unsubscribed

Hi there, just now got the "Boost your plan with 250 MB for free" email even though I'm unsubscribed from all groups of emails except the credit card ...

2

I did not receive confirmation email for new phone purchase?

So i'm trying to buy a new cellphone, but every time i try to go through with the purchase i get the following message : "Check your emails. To contin...

7

Sending email from mail on mac

Mail is not sending my message but is receiving message. It informes me that it's not connected...

5
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