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Most frequently asked questions

How do I change my communications preferences?

Under My Settings, you can choose what kind of communication you wish to receive from Fizz, and specify whether you want to receive communication via...


Frequently topics on Community Hub

Regarding updating my email address

Hello I am just messaging as I need to update my email address to my online account so I can access my account as right now I am unable to access my o...

2

Regarding the need to have my email updated

Hello I am messaging as I have to have my email updated on my account so I can access my online account and need a new esim

3

Email: Our mobile services, improved and simplified.

Though I appreciate the current improvements listed in the email received the other day, I believe WI-FI calling would be the best improvement needed ...

10

I did not receive confirmation email for new phone purchase?

So i'm trying to buy a new cellphone, but every time i try to go through with the purchase i get the following message : "Check your emails. To contin...

7

Sending email from mail on mac

Mail is not sending my message but is receiving message. It informes me that it's not connected...

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