Transfer

Most frequently asked questions

The short answer, unfortunately, is no. At the moment, it is not possible to transfer a Fizz plan (or a phone number) from one Fizz account to another...

I’ve waited more than two hours and still can’t use my plan. What’s wrong?

If you are waiting to use your plan because you transferred your number to Fizz, there may be delays if we experience errors with transferring your...

Frequently topics on Community Hub

Just transferred, some weirdness on my iPhone

I've seen a few posts on this topic that seem vaguely similar. I just transferred 2 phones from Fido, both on eSIM. In settings on my iPhones, I now h...

4

Hello Fizz，I can't transfer my active number to Fizz？

Please help me ASAP ～～Im online now

2

Confirmation of set-up, Sim Activation & Phone # transfer

How do I confirm of set-up account, e-Sim Activation & Phone # transfer?

3

Did not receive a message from my current provider to confirm number transfer

I switched from Fido to Fizz on Monday with an eSIM activation and the intent of keeping my old number. I activated the eSIM but never received an mes...

3

Transfer request expired, can't intiate again since still active.

I wasn't able to to approve my transfer from Virgin to Fizz in time so my transfer request was cancelled. Fizz's email says to request a new transfert...

2

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Transfer

Most frequently asked questions

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

How do I identify my account number to transfer my number to Fizz?

The ABCs of Fizz mobile services.

Is it possible to transfer my plan to another account?