Skip to main content
  • FR

Mobile Menu

Mobile
Our Plans
Coverage
How it works
Add-ons
Travel
Activate my SIM
Internet
Our plans
Wi-Fi Technologies
How it works?
Phones
Shop
Why buy with Fizz?
How it works
Preloved phones
Financing with PayBright
Why Fizz
Switch to Fizz
My Rewards
Invite friends
Rollover
Gifting
Our philosophy
Our community
Help
FAQ
Forum
Support
Status of our services
fizz-logo

Main navigation

  • Mobile
    Our plans
    Coverage
    How it works
    Add-ons
    Travel
    Activate my SIM
  • Internet
    Our plans
    Wi-Fi Technologies
    How it works
  • Phones
    Shop
    Why buy with Fizz?
    How it works
    Preloved phones
    Financing with PayBright
  • Why Fizz
    Switch to Fizz
    My Rewards
    Invite friends
    Rollover
    Gifting
    Our philosophy
    Our community
  • Help
    FAQ
    Forum
    Support
    Status of our services
  • My account
    • FR

Breadcrumb

  1. Solutions
  2. Transfer

Transfer

Search in the Transfer section

Most frequently asked questions

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

It is possible to transfer your phone number to your new Fizz plan, but first and foremost DO NOT CANCEL YOUR CURRENT CONTRACT. Only active numbers...


How do I identify my account number to transfer my number to Fizz?

If you are following the process of transferring your current phone number to Fizz, the table below outlines the account number formats used by...


The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


Is it possible to transfer my plan to another account?

The short answer, unfortunately, is no. As much for a mobile plan as for an Internet plan, our systems do not allow the transfer from one account to...


I’ve waited more than two hours and still can’t use my plan. What’s wrong?

If you are waiting to use your plan because you transferred your number to Fizz, there may be delays if we experience errors with transferring your...


Frequently topics on Community Hub

438 prefix number transfer

When I was reading about transfer my phone number from another carrier to Fizz, even when I watched the information video on youtube, I saw that they ...

4

Transfer request expired, can't intiate again since still active.

I wasn't able to to approve my transfer from Virgin to Fizz in time so my transfer request was cancelled. Fizz's email says to request a new transfert...

2

Phone number transfer issue

I started the phone number transfer yesterday and nothing happened after over 12 hours. Online chat keeps resetting queue......

3

Number transfer

HI I've been trying for the last day to transfer my number to my new provider. Fizz suspended my account because of nonpayment, i no longer have a `vi...

2

Data Transfer

Can data transfer be performed to a different provider, like Vidéotron?...

12
19

Show more discussions

Footer main navigation

Mobile
  • Create your plan
  • Coverage
  • How it works
  • Add-ons
  • Travel
  • Activate my SIM
Internet
  • Our plans
  • Wi-Fi Technologies
  • Move with Fizz
  • How it works
Phones
  • Shop
  • Why buy with Fizz?
  • How it works
  • Preloved phones
  • Financing with PayBright
Why Fizz?
  • Switch to Fizz
  • Invite friends
  • Rollover
  • Gifting
  • Our community
  • Our philosophy
Help
  • FAQ
  • Forum
  • Support
  • Status of our services
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2022
  • FR