Transfer

Most frequently asked questions

The short answer, unfortunately, is no. At the moment, it is not possible to transfer a Fizz plan (or a phone number) from one Fizz account to another...

I’ve waited more than two hours and still can’t use my plan. What’s wrong?

If you are waiting to use your plan because you transferred your number to Fizz, there may be delays if we experience errors with transferring your...

Frequently topics on Community Hub

Phone number transfer is stuck

Hi everyone, I recently requested to transfer my number to Fizz. I got this message on the forum: “Reply to the transfer authorization 2025-10-21 06:5...

6

Text message to transfer number never came through despite several requests?

I've been trying to transfer my number from Public Mobile to Fizz, but have never received a text asking for my permission. I've sent the request twic...

2

No Signal After eSIM Transfer (Public Mobile to Fizz) – Number Port Issue

Hi Fizz Community, I transferred my existing phone number from Public Mobile to Fizz using eSIM today. The Fizz platform showed the transfer as “compl...

3

Phone number transfer fail

I'm trying to transfer my number to another provider because Fizz has dead spots all over town. They sent me a text message and I confirmed the transf...

3

phone number transfer to fizz since 2 days now no koodo questions received

HI, i started since two days now the transfer of phone number from koodo to Fizz. i fulfilled all the transfer procedure very well via fizz network. s...

4

Show more discussions

Transfer

Most frequently asked questions

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

How do I identify my account number to transfer my number to Fizz?

The ABCs of Fizz mobile services.

Is it possible to transfer my plan to another account?