Transfer

Most frequently asked questions

The short answer, unfortunately, is no. At the moment, it is not possible to transfer a Fizz plan (or a phone number) from one Fizz account to another...

I’ve waited more than two hours and still can’t use my plan. What’s wrong?

If you are waiting to use your plan because you transferred your number to Fizz, there may be delays if we experience errors with transferring your...

Frequently topics on Community Hub

Refund Issue After Failed Number Transfer

Hi everyone, I’m posting here because I’m extremely frustrated with how my refund request has been handled. I originally tried to transfer (port in) m...

2

Mobile account transfer

I have fizz mobile account. I want to know what is the procedure to transfer my account and number to my family member, for example, my wife. I want...

4

no signal after transfering my esim

its been around 2 hrs since my transfer and there is no signal on my phone at all. Thought it was an indoor problem I walked out and there was still n...

2

eSIM transfer

I need to transfer my eSIM to my new phone

4

Problem with number porting/transfer from Spaekout- please help!

Hi, I am a new Fizz user and wanted to port my number from Speakout. I was told by SpeakOut that they won't send a confirmation text to my phone for m...

5

1

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Transfer

Most frequently asked questions

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

How do I identify my account number to transfer my number to Fizz?

The ABCs of Fizz mobile services.

Is it possible to transfer my plan to another account?