Transfer

Most frequently asked questions

The short answer, unfortunately, is no. At the moment, it is not possible to transfer a Fizz plan (or a phone number) from one Fizz account to another...

I’ve waited more than two hours and still can’t use my plan. What’s wrong?

If you are waiting to use your plan because you transferred your number to Fizz, there may be delays if we experience errors with transferring your...

Frequently topics on Community Hub

Unable to unsubscribe my new plan after unsuccessful transfer from other provider

Hello, I tried to transfer my number from another provider to Fizz, after I opened a new plan and selected 'transfer number to Fizz', I got a text fro...

3

how to transfer iphone sim to iphone 17 esim

hello, currently have an iPhone with a sim card, I am in the process of transfering to an iPhone 17 and it is asking me for QR code to transfer the si...

2

Transferring data to a new phone

Hi, I have a phone with a Fizz plan, and am considering buying a new phone through Fizz. I read the process and saw that I can remove the SIM card fr...

5

Phone number transfer is stuck

Hi everyone, I recently requested to transfer my number to Fizz. I got this message on the forum: “Reply to the transfer authorization 2025-10-21 06:5...

6

No Signal After eSIM Transfer (Public Mobile to Fizz) – Number Port Issue

Hi Fizz Community, I transferred my existing phone number from Public Mobile to Fizz using eSIM today. The Fizz platform showed the transfer as “compl...

3

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Transfer

Most frequently asked questions

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

How do I identify my account number to transfer my number to Fizz?

The ABCs of Fizz mobile services.

Is it possible to transfer my plan to another account?