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Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM
Internet
Our plans Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with PayBright
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community
Help
FAQ Forum Support Status of our services

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  1. Solutions
  2. Payments

Payments

Search in the Payments section

Most frequently asked questions

How do I fix a payment issue?

With Fizz, you pay for your plan each month via automatic pre-authorized payments planned 72 hours before the start of your billing cycle. Example...


What payment methods can I use?

To pay for your Fizz plans, you can use: A Visa or Mastercard credit card A prepaid Visa or Mastercard A Debit Mastercard or Visa Debit card Only one...


How do payment cycles work?

For your mobile service: The date on which you activate your SIM card is the anniversary date for your mobile plan, and this date marks the start of...


How do I update my payment method or credit card information?

Adding a credit card or updating your payment method is easily done via your account. If your credit card is about to expire, you’ll receive a...


The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


Frequently topics on Community Hub

Refund payments

Hi , one payments pass on my accounts last Friday September 23 and no one came to my house to installed my modem and internet service and i did not ge...

2

Payments method isnt working

I need assistance for my payments...

8

Payments and double payments?

They will cut my phone line if I don't pay they sent me an email they took 2 payments already i have waited and nothing has happened yet what will hap...

7
20

can I make my payments with online banking instead of credit card?

can I make my payments with online banking instead of credit card?...

7
15

Duplicate wallet payments

When I tried to fill my wallet I got an error message. I tried a few times but the day after I finally get 5 payments on my wallet.How do I correct th...

3
8

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