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  1. Solutions
  2. Payments

Payments

Search in the Payments section

Most frequently asked questions

What payment methods can I use?

You can use a Visa or MasterCard credit card to pay for your Fizz plans. - including Visa or MasterCard prepaid cards which accept recurring payments...


How do I fix a payment issue?

Is your credit card expired? The update must take place 24 hours before the start of your plan’s next payment cycle to ensure your account is updated...


How do payment cycles work?

For your mobile service: The date on which you activate your SIM card is the anniversary date for your mobile plan, and this date marks the start of...


How do I update my payment method or credit card information?

You will receive a notification and text or email when your credit card is about to expire. Click on the link in your notification to go directly to...


The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


Frequently topics on Community Hub

Paiement failed but credit card in good shape. Issue with Fizz?

Email received earlier today mentioning that my paiement failed. However, my CC is in good shape and I clearly see the paiement in my credit card. Fiz...

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Manual Paiement

Comment payer mon compte en souffrance?

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I need receipt of the paiements ive made for my expenses. How can I get it?

I need receipt of my paiement s

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How do i do my paiement

I will like to know the prosidure on how to do my late paiement fotr my internet service please ?

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Could you please process paiement with my updated credit card and reactivate account asap

Please process payment and reactivate account asap. It's been 2 days I have updated the payment method

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