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Payments

Search in the Payments section

Most frequently asked questions

How do I fix a payment issue?

With Fizz, you pay for your plan each month via automatic pre-authorized payments planned 72 hours before the start of your billing cycle. Example...


Which payment methods can I use?

To pay for your plan To pay for your monthly Fizz plans, please use: A Visa or Mastercard credit card A Visa Debit or Mastercard debit card An...


How do payment cycles work?

Start date Please note that a payment cycle does not necessarily follow calendar months. For example, if you subscribe on June 6th, your payment cycle...


How do I update my payment method or credit card information?

Adding a credit card or updating your payment method is easily done via your account. If your credit card is about to expire, you’ll receive a...


The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


Frequently topics on Community Hub

how to enable automatic payments?

Im not sure if its done automatically but I would like to have automatic payments enabled, how can I enable them and verify if its enabled? thank you ...

4

Monthly payments discount

Hello. I bought a mobile phone from Fizz with 40% discount from my monthly payments for the time of my contract with Affirm. If I change my mobile pla...

3

ayment Priority: Bonus → Wallet → Credit Card?

Hi everyone, I currently have a $25 bonus in my account—it’s still showing under the Bonus section. A few days ago, I also added $8 to my Wallet, and ...

1

Proceed to payment not working

Hello, my service is suspended and when I click on proceed to payment, the page just refreshes and nothing happens.. I just want to pay my bill, help!...

2

Payment for suspended plan - Stuck on Loading Screen

Hey y'all! My phone plan went into suspended status but every time I try to click to make my payment I am brought to an endless loading screen. I have...

3

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