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  2. Payments

Payments

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Most frequently asked questions

What payment methods can I use?

You can use a Visa or MasterCard credit card to pay for your Fizz plans. - including Visa or MasterCard prepaid cards which accept recurring payments...


How do I fix a payment issue?

Is your credit card expired? The update must take place 24 hours before the start of your plan’s next payment cycle to ensure your account is updated...


How do payment cycles work?

For your mobile service: The date on which you activate your SIM card is the anniversary date for your mobile plan, and this date marks the start of...


How do I update my payment method or credit card information?

You will receive a notification and text or email when your credit card is about to expire. Click on the link in your notification to go directly to...


The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


Frequently topics on Community Hub

double paiement feb 28th ?

i received an email on feb 28th saying that my card was declined but in fact i was charged twice, please refund 1 of the 2 paiements to my card tha...

3

Why double paiement for the month of February???

I received an error of paiement text but on reality, i was charged twice 27/02 and 28/02 ... check the attachements

8

Why i had a double paiement ?

I received an error of paiement text but on reality, i was charged twice

1

Manual Paiement

Comment payer mon compte en souffrance?

3

My referal bonus havent been add on my monthly cycle paiement

I have received a referal bonus of 50$ last mounth but it was supposed to be added on my current mounth .but i didnt see my referal rabate and holding...

4

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