Phishing

Most frequently asked questions

How do I protect my account from phishing, identity theft or other types of fraud?

Important: If at any time you feel your Fizz account has been compromised, contact us by chat. Scam artists excel at giving their messages an official...

Frequently topics on Community Hub

Some Fizz members were targeted by a text message phishing

Fizz is aware that some of its members were targeted by a text message phishing attempt this weekend. Our security teams have been alerted and are inv...

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I need the SIM PIN number to lock my SIM in order to prevent phishing scams

Hi! In order to lock my SIM in my cellphone, I need the 4 digits PIN that is provided by you. Since I only have 3 tries before my phone gets locked, I...

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Beware of scam phishing text!

Several Fizz members have already reported receiving this phishing textDo NOT click on the link. It is a fake siteFirst reports found here:https://com...

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My telephone number is being used as fraudulently phishing scam?!?

I received a call from a lady (416 area code) threating to submit my phone number to the police. Apparently she keeps getting frequent calls from my ...

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Unknown plan added to my account, to an unknown number (phishing)?

A new plan was added to my account by some unknown person.I don't know the number listed, and I believe this is related to the phishing attempt that w...

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