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Starter Kit The box contains the following items: The Wi-Fi modem (CODA-4680 or CODA-5610Q for the 940 mbps plan only) A coaxial cable A power cord An ethernet cable The ethernet cable is included in the box with your modem, but it is not required to set up your Wi-Fi network. Connect the coaxial cable The coaxial cable must be properly screwed in on both ends. Connect the power cord The power cord must be properly connected to the Wi-Fi modem and wall outlet (avoid using a power strip). IMPORTANT: Once it’s plugged in, your Wi-Fi modem will make its first system update, and may need to reboot after roughly 15 minutes. Make sure your modem is ready A series of lights will appear on your modem. Make sure they match this image. Write down your modem’s info Locate the network name (Default Wi-Fi Network) and password (Default Key) printed on the back of your Wi-Fi modem: CODA-4680 model: look at the back. CODA-5610Q model: look under. Make sure not to confuse similar characters such as O and 0, as well as I and 1. Before proceeding to the next step, check the available networks on a Wi-Fi-enabled device like a mobile phone and check that the FIZZ network name as indicated on your modem appears in the list of available networks. This may take a few minutes. Configure your modem Select the name of your Wi-Fi network from the list of networks available to your Wi-Fi enabled device and enter the password. Your Web browser will open*. You will be redirected to the "Easy Connect" interface. Follow the on-screen steps. *You may need to open your Web browser manually. To change the name of your network: Open your browser and enter 192.168.0.1 in the address bar. Use these credentials
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Internet How it works - (en)
Home Internet you can count on. Enjoy a Wi-Fi network powered by an established high-performance residential Internet connection in a few quick steps. XX 1 Choose your plan. Unlimited data. All our plans are unlimited – The price of your plan will vary based on the download speed you choose. XX Several speed options are offered and you can change your mind every month if you feel like it. XX If one of the speed options is unavailable at your address, you won’t be able to select it. Modem and app included. The Fizz Wi-Fi modem required to enjoy your service is included in your plan and acts as a router as well. XX Don’t forget to download the free Fizz Wi-Fi app on Google Play or the App store. It’s your go-to tool to manage your Wi-Fi network from anywhere, diagnose and fix issues, as well as optimize and
FAQ
How can I recover my Wi-Fi password?
With the Fizz Wi-Fi app and another device If you used the Fizz Wi-Fi app with another device, you’ll be able to share your password from that device. Take this other device, and open the Fizz Wi-Fi app. On top of the screen, click on Share Wi-Fi. From there, you’ll have several choices to share your Wi-Fi network. With your mobile If you have a mobile phone connected to your Wi-Fi network, follow these instructions : Make sure you're connected to your Wi-Fi Network. Open Settings Click on Connexion (or Wi-Fi on iOS) Click on Wi-Fi Click on the gear wheel icon located on the right of your network's name (or on the i on iOS) Click on the eye to unveil your Wi-Fi network password (or on Password on iOS) With a computer If you have a computer connected to your Wi-Fi network, follow these instructions Make sure you're connected to your Wi-Fi Network. Open the list of available Wi-Fi networks. Select Network and Internet Settings. Click on Network and Sharing Center. Select the Internet connection named as your Wi-Fi network. Select Wireless Properties. On the Security tab, click to show the characters. As a last resort If none of the above options work out for you, your last resort option is to restore your Wi-Fi modem to its factory settings. IMPORTANT: This will reset any changes that have been made to your Wi-Fi modem settings to date. You may also need to reconfigure your devices’ Wi-Fi settings (network name, password, etc.). Using a small, sharp object, press the modem’s reset button for 10 seconds. CODA-4680 model: the reset button is located behind the Wi-Fi modem. CODA-5610Q model: the reset button is located under the Wi-Fi modem. Using a small, sharp object, press the reset button located behind
Fizz.ca
Pizza
Switching to Fizz Home Internet is child’s play. Use the referral code PIZZA to enjoy $25 bonus on your first Fizz plan. 3 illu-pizza-header (1) illu-pizza-header Choosing your speed. Use this table as a guide. But don’t stress finding the perfect speed – you can easily change your plan any time afterwards. 30 Mbps 10 Mbps 1-2 users Emails, Web browsing HD streaming Occasional online gaming Smart lighting and accessories Choose for $39/months 100 Mbps 30 Mbps 2-4 users Video calls 4K streaming Frequent online gaming Smart lighting, accessories and appliances Choose for $45/months 400 Mbps 50 Mbps 6-12 users 4K video calls, 5-day home office 4K streaming Serious online gaming All smart objects, 4K security cameras Choose for $49/months 500 Mbps 50 Mbps 12+ users 4K video calls, 5-day home office 4K streaming Serious online gaming All smart objects, 4K security cameras Choose for $54/months 940 Mbps 50 Mbps
FAQ
How can I use my own Wi-Fi router with Fizz?
Disable the Wi-Fi feature of the Fizz Wi-Fi modem In bridge mode, the two (2) Wi-Fi radios built into your Fizz Wi-Fi modem will be deactivated, thus disabling its Wi-Fi capabilities. Open an Internet browser and enter 192.168.0.1 in the address bar. Identify yourself using the following login information: Username: cusadmin Password: **enter your Wi-Fi password** Select Basic Select Gateway Disable the option ''Residential Gateway function'' Click Ok Install your personal Wi-Fi router Connect your personal router as indicated in its user guide. Plug the network cable (RJ45) into one of the four (4) numbered ports of your Fizz Wi-Fi modem. If there's any issue with the connection, restart both devices (the Fizz Wi-Fi modem and your personal router). If you want to re-enable the Wi-Fi capability of your Fizz Wi-Fi modem, you'll need to reset it to its factory settings. Using a small, sharp object, press the modem’s reset button for 10 seconds. • CODA-4680 model: the reset button is located behind the Wi-Fi modem. • CODA-5610Q model: the reset button is located under the Wi-Fi modem. If needed, restart both your modem and personal router This quick video will guide you through each step. But in a nutshell: Unplug the power cable on your Wi-Fi modem. Make sure all the lights on the modem turn off. Wait ten (10) seconds. Plug your modem back into the electrical outlet. Expect a three (3) minute delay to allow your devices to reconnect to the Wi-Fi network. Note: If you are also using a personal router, you'll need to restart it as well. Recommendation: It is more effective to restart your Wi-Fi modem by unplugging its power cable instead of pressing its power button.