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Most frequently asked questions

Frequently topics on Community Hub

All subscribed channels showing instead of favorite channels?

I subscribed to the "BETA" tv service but there is one little problem.I've selected a few channels to show in my favorite list, however when changing ...

3

Unsubscribe/Resubscribe to add channels, but show as "not subscribed"

Hey team,I wanted to try adding more channels to my basic plan but there was no option to change the plan so I followed the advice on this forum and u...

3

Is it better to subscribe to a new plan then later cancel current subscription if moving?

Is it better to subscribe to a new plan then later cancel current subscription if moving? Just to make sure I won't have down time. Will I lose any pe...

8

My new address already has a subscriber. Previous tenants have unsubscribed. How do I solve this?

I want to subscribe to FIZZ but my new address already has a subscriber. The previous tenants have unsubscribed. How do I solve this?

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Can I subscribe even if I'm not in the subscription area? However I'm in the covered area.

I live in the covered area, not in the subscription area though. That means even if my cell phone will works great in my city I can't subscribe to Fiz...

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