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Delay

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Most frequently asked questions

When will my Fizz package be delivered?

The delivery of your package, whether it is a SIM card, a phone or a Wi-Fi modem, is done by a third party. The delivery date indicated on your order...


Where can I see my Fizz order history?

Your Fizz Order history lists every piece of hardware you have bought on the Fizz website, for example: SIM cards or modems. You will be able to see...


Frequently topics on Community Hub

WiFi installation delayed, need just 1G for 7UBBG

Hi, I just moved to GTA, but due to the delay of the WiFi model delivery, I have unfortunately used all of my data. My code is 7UBBG, I just need 1G p...

1

Wi-Fi Installation Delayed 😭 Run out of data. 2AFY1

I have just arrived in Montreal. My Wi-Fi installation is delayed. I'm running out of data. Could someone please help me? Thank you so much! Code: 2AF...

1

Can i go get my modem myself instead of delivery? To avoid long delay

I purchased my modem today (august 30) but it is gonna be delivered september 3rd. Is their as way i can go get it myslef so that i dont have to wait...

5

Badge delays?

This is my third month with fizz. I found that I still haven't receive any Dinosaur badges. I also just brought some add-on and did not receive the ba...

8

Delayed SIM card delivery

I ordered a SIM card 10 days ago and it hasn't arrived yet. Please could you tell me if this delay is normal? I have tried to contact the Fizz staff v...

5

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