Delay

Most frequently asked questions

When will my Fizz package be delivered?

The delivery of your package, whether it is a SIM card, a phone or a Wi-Fi modem, is done by a third party. The delivery date indicated on your order...

Where can I see my Fizz order history?

Your Fizz Order history lists every piece of hardware you have bought on the Fizz website, for example: SIM cards or modems. You will be able to see...

Frequently topics on Community Hub

Delayed SIM card delivery

I ordered a SIM card 10 days ago and it hasn't arrived yet. Please could you tell me if this delay is normal? I have tried to contact the Fizz staff v...

5

Delayed SMS

Hi,I subscribed to Fizz a couple of weeks ago and I noticed I've been getting most texts but today at approx 2pm a flood of texts from up to a week ag...

6

1

Cancel to delay payment

HelloI want to delay the payment for 3 weeks. If i cancel the mobile service and reactivate in 3 weeks will i lose rewards and referral bonus?If yes ...

4

Signup Delay

Hi, I am in a peculiar situation: I'm leaving for another city today and would like to activate fizz asap so that my phone works during the trip. Sinc...

5

Delayed text messages

For some reason my incoming and outgoing text messages are coming and going with delays (not all but most). I’m sometimes getting messages 2-3 days la...

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