Shipping

Most frequently asked questions

Your Fizz Order history lists every piece of hardware you have bought on the Fizz website, for example: SIM cards or modems. You will be able to see...

How do I order a SIM card?

The SIM card (subscriber identification module) will connect your phone to the Fizz mobile network so you can use the mobile plan you create. Keep in...

What is the difference between my home address, billing address and shipping address?

Each type of address — home, billing and shipping — has a different role in your Fizz account. Home address. Your home address is where you live. It’s...

Frequently topics on Community Hub

Fizz never shipping my phone ,but paybright charge me two times!!!awful!!!

Fizz never shipping my phone ,but paybright charge me two times!!!awful!!!I ordered one Iphone12 pro max,Fizz never shipping !!!! But Paybright charge...

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DIfferent shipping and billing address

I am trying to buy a phone, but my billing and my shipping address are not the same and the site won't let me select a different shipping adresss than...

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Express shipping option not available?

I enter a adresse in montreal island but doesn't give the express shipping option ?...

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Shipping zones?

Toronto is out of shipping zones? how to get a sim card?...

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Why is Whitby considered out side the shipping zone ?

Trying to order a sim card, Whitby is outside the shipping are....

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