Skip to main content
Google Tag Manager
FR
Mobile Menu
Mobile
Our Plans
Coverage
How it works
Add-ons
Travel
Activate my SIM
Internet
Phones
Shop
Why buy with Fizz?
How it works
Preloved phones
Financing with PayBright
Why Fizz
Switch to Fizz
My Rewards
Invite friends
Rollover
Gifting
Help
Solution Hub
Community Hub
Transfer my number
Fizz network settings
Contact us
Status of our services
Search
Main navigation
Mobile
Our plans
Coverage
How it works
Add-ons
Travel
Activate my SIM
Internet
Our plans
Wi-Fi Technologies
How it works
Phones
Shop
Why buy with Fizz?
How it works
Preloved phones
Financing with PayBright
Why Fizz
Switch to Fizz
My Rewards
Invite friends
Rollover
Gifting
Help
Solution Hub
Community Hub
Transfer my number
Fizz network settings
Status of our services
Contact us
My account
FR
Breadcrumb
Solutions
Shipping
Shipping
Search in the Shipping section
Most frequently asked questions
When will my Fizz package be delivered?
The delivery date indicated on your order summary is meant as a guideline; shipping is done by a third party, and Fizz cannot guarantee a specific...
What is the difference between my home address, billing address and shipping address?
Each type of address — home, billing and shipping — has a different role in your Fizz account: Your home address Your home address is where you live...
How do I change my personal information?
You can edit your name, birthdate, password and trusted contact in My Settings. To change your personal information: Go to My Settings in your Fizz...
Where can I see my Fizz order history?
Your Fizz Order history lists every piece of hardware you have bought on the Fizz website, for example: SIM cards or modems. You will be able to see...
How do I order a SIM card?
Your shipping address must be located within the Fizz coverage area. Our SIM cards are now available in some Couche-Tard stores. Fizz does not offer...
Frequently topics on Community Hub
Show more discussions