Skip to main content
Select your region
Quebec
Ontario
Quebec
English
English
Français

Main navigation

Mobile
Our plans Coverage How it works Add-ons Travel Activate my SIM
Internet
Our plans Wi-Fi Technologies How it works
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with PayBright
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community
Help
FAQ Forum Support Status of our services
QC | EN
  • EN
  • FR

Mobile Menu

Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM
Internet
Our plans Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with PayBright
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community
Help
FAQ Forum Support Status of our services

Breadcrumb

  1. Solutions
  2. Wi-Fi

Wi-Fi

Search in the Wi-Fi section

Most frequently asked questions

How can I manage the devices allowed on my Wi-Fi network ?

With the Wi-Fi modem and the Fizz Wi-Fi app, you have a dynamic duo that puts you in control of your Wi-Fi network. A quick peek is all you need to...


What are the Fizz apps?

To manage your Fizz account. In fact, our website has been designed to allow you to manage your account online, even from your phone. So no need for...


How can I recover my Wi-Fi password?

With the Fizz Wi-Fi app and another device If you used the Fizz Wi-Fi app with another device, you’ll be able to share your password from that device...


None of my devices can access the internet, via Wi-Fi or with a cable. How do I fix it?

Make sure your Fizz Home Internet plan has been activated To verify that your plan has been activated: Log into your account and go to My plans. Even...


Having trouble working from home (VPN or not)?

Make sure your Internet access works properly Without connecting to your VPN, test your access to Internet. Test with other devices as well. Restart...


Frequently topics on Community Hub

Wifi unreliable

Hello, how can I check the history of the status of my wifi connection, some log or something? I had a technician out that said that the LAN connectio...

3

When will wifi calling be available with Fizz ?

Does anyone know when the option for wifi calling will be available with fizz ?...

2

No wifi

Anybody else experiencing disconnected episodes tonight? My WiFi just disconnected for the 2nd time in the past hour. We unplug and replug the modem b...

6

Damn wifi

Hey ! My wifi shows in the choices of different wifi there is close to me, it even connects to it. But if I want to search something on the internet i...

4
1

Wifi 6 router?

Any word on Fizz upgrading their routers to include Wifi 6 or even Wifi 6E capabilities?...

6
1

Show more discussions

Footer main navigation

Mobile
  • Create your plan
  • Coverage
  • How it works
  • Add-ons
  • Travel
  • Activate my SIM
Internet
  • Our plans
  • Wi-Fi Technologies
  • Move with Fizz
  • How it works
Phones
  • Shop
  • Why buy with Fizz?
  • How it works
  • Preloved phones
  • Financing with PayBright
Why Fizz?
  • Switch to Fizz
  • Invite friends
  • Rollover
  • Gifting
  • Our community
  • Our philosophy
Help
  • FAQ
  • Forum
  • Support
  • Status of our services
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2023
  • EN
  • FR

OpenID Connect login