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Most frequently asked questions
What are the Fizz apps?
To manage your Fizz account. In fact, our website has been designed to allow you to manage your account online, even from your phone. So no need for...
How can I recover my Wi-Fi password?
With the Fizz Wi-Fi app and another device If you used the Fizz Wi-Fi app with another device, you’ll be able to share your password from that device...
None of my devices can access the internet, via Wi-Fi or with a cable. How do I fix it?
Make sure your Fizz Home Internet plan has been activated To verify that your plan has been activated: Log into your account and go to My plans. Even...
Having trouble working from home (VPN or not)?
Make sure your Internet access works properly Without connecting to your VPN, test your access to Internet. Test with other devices as well. Restart...
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