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Mobile
Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
Phones
Shop New iPhone Air New iPhone 17 New iPhone 17 Pro Why buy with Fizz? How it works Phone plan deals Preloved phones Financing with Affirm
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Phone

Search in the Phone section

Most frequently asked questions

Why buy a phone at Fizz ?

Which mobile plan am I allowed? The beauty of buying a phone with Fizz is that there are no restrictions on your Fizz mobile plan : You create the...


When will my Fizz package be delivered?

The delivery of your package, whether it is a SIM card, a phone or a Wi-Fi modem, is done by a third party. The delivery date indicated on your order...


Which payment methods can I use?

To pay for your plan To pay for your monthly Fizz plans, please use: A Visa or Mastercard credit card A Visa Debit or Mastercard debit card An...


How does financing with Affirm work?

PayBright is now Affirm. If you have a payment plan with PayBright for a phone you bought with Fizz, no worries. While their name is changing, your...


How do I know if I can use my own phone with Fizz?

Fizz guarantees the proper functioning of all the devices it sells. However, you may use your own device, provided it meets the requirements outlined...


Frequently topics on Community Hub

Phone number transfer fail

I'm trying to transfer my number to another provider because Fizz has dead spots all over town. They sent me a text message and I confirmed the transf...

3

Transfer eSIM to another phone

Is the feature available, how can I transfer my eSIM from one phone to another one?

3

Data gifting vs 2 phone numbers

Hi I have 2 phone numbers associated to my account. I have received data gifting but to the wrong phone number that did not need any data. How can I t...

1

how to switch phone number after activation flow

- currently have a plan with fido with desired phone number - activated fizz plan with new phone number to test out the compatibility - i want to now ...

3

New phone not showing under "My phones"

I got a new phone over a month ago -- I wasn't able to purchase it through Fizz as I kept getting an error on the site -- so I ended up buying an unlo...

6

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