Phone

Most frequently asked questions

Frequently topics on Community Hub

Problems reactivating my old phone number (not been paid within 60 days)

Hi I can't seem to reactivate my phone number. So, I don't know if I have to change SIM card because of it. I have been trying to reactivate it, but i...

3

Will Oneplus phones be added to VOLTE list before Fizz withdraw 3G

Hi Fizz, could you please let me know which OnePlus phones will be added to your VoLTE-compatible list before the 3G network is withdrawn? If you don’...

5

New, sealed cell phone is blocked. Purchased on a marketplace. The seller has disappeared.

Hello everyone. I have a huge problem and I hope someone can help me. I bought a new, sealed cell phone from the marketplace. Motorola Razr Plus 2024....

8

Is there any advantage to getting phones from Fizz when there are no promotion on the phone

They seem to be the same price, maybe even more expensive than best buy. Why buy from fizz than online or from a store?

11

Lost my phone... new phone is eSIM only.

Can we keep our same phone number when switching from SIM to eSIM?

4

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Phone

Most frequently asked questions

Why buy a phone at Fizz ?

When will my Fizz package be delivered?

Which payment methods can I use?

How do the promotional rebates offered on some phones sold by Fizz work?

How does financing with Affirm work?