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Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
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Shop Why buy with Fizz? How it works Phone plan deals Preloved phones Financing with Affirm
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Phone

Search in the Phone section

Most frequently asked questions

Why buy a phone at Fizz ?

Which mobile plan am I allowed? The beauty of buying a phone with Fizz is that there are no restrictions on your Fizz mobile plan : You create the...


When will my Fizz package be delivered?

The delivery of your package, whether it is a SIM card, a phone or a Wi-Fi modem, is done by a third party. The delivery date indicated on your order...


Which payment methods can I use?

To pay for your plan To pay for your monthly Fizz plans, please use: A Visa or Mastercard credit card A Visa Debit or Mastercard debit card An...


How does financing with Affirm work?

PayBright is now Affirm. If you have a payment plan with PayBright for a phone you bought with Fizz, no worries. While their name is changing, your...


How do I know if I can use my own phone with Fizz?

Fizz guarantees the proper functioning of all the devices it sells. However, you may use your own device, provided it meets the requirements outlined...


Frequently topics on Community Hub

Alcatel 3082X Flip phone not working with Fizz

I activated yesterday. I know the sim is good because it works with another phone. The phone is not from Fizz. It's a previous phone. It is unlocked. ...

3

Changing Phones with e-sim

Hello, I recently received a hand me down phone from my parents and was trying to find a resource on how to transfer the e-sim I have on my current ph...

2

Purchase phone for a gift

I'd like to purchase phones for my kids on Fizz. I have an account with Fizz. But not my kids. If I buy multiple phones using my account, can I give...

1

Transferring data to a new phone

Hi, I have a phone with a Fizz plan, and am considering buying a new phone through Fizz. I read the process and saw that I can remove the SIM card fr...

5

Simple phone with FM radio

Hello everyone! I'm looking for a simple phone, but one with FM radio support. According to the Fizz site, the TCL Flip phone has no radio, which is u...

8

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