How can I use my own Wi-Fi router with Fizz?

  1. Disable the Wi-Fi feature of the Fizz Wi-Fi modem

    In bridge mode, the two (2) Wi-Fi radios built into your Fizz Wi-Fi modem will be deactivated, thus disabling its Wi-Fi capabilities.

    • Open an Internet browser and enter in the address bar.
    • Identify yourself using the following login information:
      • Username: cusadmin
      • Password: **enter your Wi-Fi password**
    • Select General
    • Select Gateway
    • Disable the option ''Residential Gateway function''
    • Click Ok

  1. Install your personal Wi-Fi router

    Connect your personal router as indicated in its user guide. 

    Plug the network cable (RJ45) into one of the four (4) numbered ports of your Fizz Wi-Fi modem.

    If there's any issue with the connection, restart both devices (the Fizz Wi-Fi modem and your personal router).

    If you want to re-enable the Wi-Fi capability of your Fizz Wi-Fi modem, you'll need to reset it to its factory settings by holding down the reset button on the back of the device for ten (10) seconds.