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Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM
Internet
Our plans Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with PayBright
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community
Help
FAQ Forum Support Status of our services

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Most frequently asked questions

When will my Fizz package be delivered?

The delivery date indicated on your order summary is meant as a guideline; shipping is done by a third party, and Fizz cannot guarantee a specific...


Where can I see my Fizz order history?

Your Fizz Order history lists every piece of hardware you have bought on the Fizz website, for example: SIM cards or modems. You will be able to see...


Where can I see my Fizz transactions and orders

Where you go in your account to view transactions depends on the type of transaction you wish to see: Order history View orders that were placed for...


Why do I need a SIM card?

Your SIM card is what identifies you and connects your phone (whether you buy one on fizz.ca or bring your own) to the mighty fine Fizz mobile network...


Frequently topics on Community Hub

Is my Wi-Fi order is complete

I place an order for my Wi-Fi is it complete...

2

order phone

Ordered phone, paybright loan confirmation email recieved but no order details from fizz?...

2

My new phone order

I placed order for new phone but I am unsure if my order went through, since I have no way of contacting customer service, can anyone tell me if how I...

3

sim order ?

i cant order my sim...

6
19

Order while order SIM

I try order SIM but i got always error. Please helps!...

6
4

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