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Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM
Internet
Our plans Moving Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with PayBright
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services

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  1. Solutions
  2. Purchasing a phone

Purchasing a phone

Search in the Purchasing a phone section

Most frequently asked questions

Why buy a phone at Fizz ?

Which mobile plan am I allowed? The beauty of buying a phone with Fizz is that there are no restrictions on your Fizz mobile plan. Your phone purchase...


When will my Fizz package be delivered?

The delivery of your package, whether it is a SIM card, a phone or a Wi-Fi modem, is done by a third party. The delivery date indicated on your order...


What payment methods can I use?

To pay for your Fizz plans, you can use: A Visa or Mastercard credit card A prepaid Visa or Mastercard A Debit Mastercard or Visa Debit card Only one...


How do I get started with my new phone?

The excitement that comes with the arrival of a new phone is hard to beat. Congratulations on your latest acquisition. We are delighted you chose Fizz...


What are the warranty details for a phone bought with Fizz?

Since Fizz does not manufacture its own mobile devices, the only warranty offered on new phones is the 12-month manufacturer warranty. Preloved phones...


Frequently topics on Community Hub

Device order problem/Ticket resoltion.

Hey there reader! I had an issue with a device order. To describe the problem, I ordered a device and a problem happened at the check out so I contact...

4
1

NAS device linked but doesn't connect?

When I plug a WD My Cloud hard drive to an ethernet port of the CODA-4680, the device is linked (lights on, on the ports) and shows as Linked (1000M, ...

1
2

recognize device ?

Can we program the voice mail to recognize our device so that we don't have to dial the password every time ?...

3
14

I got charged for a device gateway why?

I got charge for a modem or device or something for 150dollars, for an address I discontinued months ago, and I returned the device back then they con...

3
19

Cannot view texts with attachments, Blackberry 10 device

I can receive text messages with only text, but cannot view messages with attachments. Device is a Blackberry 10 device. Settings under APN for data a...

6
11

Show more discussions

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