Purchasing a phone

Frequently topics on Community Hub

request from an old device to a new one with the esim replacement

I had a old iphone and the esim card has already downloaded for use a while, then I get a new device, how can I change the esim from the older device ...

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eSIM installation issue - QR code direct wrong devices

Hello, I am experiencing an issue with my eSIM installation. The QR code from the "Install my eSIM" page redirects me to "Add this plan to connect to...

3

I mistakenly blocked a device I did not recognize and it was my laptop how do I unblock it again?

how do I unblock a device on the app? I mistakenly blocked my laptop on the app and cannot access my home internet connection

3

Toronto Mobile Devices

Hi, I was wondering if anyone has an estimate timeline for brining phone devices to Toronto Canada?

1

Does the usage have to be from the new device only to be unable to return device?

Hi fellow Fizzers,I just ordered a new phone from Fizz and I saw that I can return the device in a 15 days window after receiving it unless I use 250m...

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Purchasing a phone

Most frequently asked questions

Why buy a phone at Fizz ?

When will my Fizz package be delivered?

Which payment methods can I use?

How do I get started with my new phone?

What are the warranty details for a phone bought with Fizz?