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  1. Solutions
  2. Purchasing a phone

Purchasing a phone

Search in the Purchasing a phone section

Most frequently asked questions

Why buy a phone at Fizz ?

No matter how you look at it, buying a phone with Fizz comes out cheaper for you, even if you won’t find $0 phones at Fizz. Why? We keep your phone...


When will my Fizz package be delivered?

The delivery date indicated on your order summary is meant as a guideline; shipping is done by a third party, and Fizz cannot guarantee a specific...


What payment methods can I use?

You can use a Visa or MasterCard credit card to pay for your Fizz plans. - including Visa or MasterCard prepaid cards which accept recurring payments...


How do I get started with my new phone?

The excitement that comes with the arrival of a new phone is hard to beat. Congratulations on your latest acquisition. We are delighted you chose Fizz...


What are the warranty details for a phone bought with Fizz?

Since Fizz does not manufacture its own mobile devices, the only warranty offered on new phones is the 12-month manufacturer warranty. Preloved phones...


Frequently topics on Community Hub

Purchasing a phone from fizz?

Do you get points by purchasing phones from Fizz?(to level up)

7
30

Does my phone plan have to change when phone purchased under bata plan?

I am trying to purchase a new phone under the beta programme, but, it keeps asking me to select a new plan. Can I keep my current plan even if I purch...

3
13

Phone purchase?

I already have a phone number by fizz, now I decided to buy a phone , but it's coming with phone plans! how can I buy a phone without new plan , caus...

6
22

How can we use the new phone purchased through Fizz?

Can I buy a phone without activation a new line? Or does it needs to be used with the phone # that's on the account? Will it be unlocked?

5
25

How to purchase a phone?

Seeing people can buy phones but I can't?

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