Make sure your Fizz Home Internet plan has been activated, 1, To verify that your plan has been activated:
> Log into your account and go to My plans.
Even if your plan hasn’t been activated, y
Reconnect to your Wi-Fi network, 2, The default username and corresponding password for your Wi-Fi network are written on a sticker on the back of your Wi-Fi modem (Default Wi-Fi network
Restart your Wi-Fi modem, 3, Unplug the power cable on your Wi-Fi modem.
Make sure all the lights on the modem are off once you have unplugged it.
Wait ten (10) seconds.
Make sure the issue is not caused by a recent change, 4, See if the malfunctioning Wi-Fi network is caused by one of the two (2) types of following changes.
A change to your Wi-Fi modem’s settings:
Restore your Wi-Fi modem to its factory settings, 5, This will reset any changes that have been made to your Wi-Fi modem settings to date. You may also need to reconfigure your devices’ Wi-Fi settings (n