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  1. Solutions
  2. Network

Network

Search in the Network section

Most frequently asked questions

How can I manage the devices allowed on my Wi-Fi network ?

With the Wi-Fi modem and the Fizz Wi-Fi app, you have a dynamic duo that puts you in control of your Wi-Fi network. A quick peek is all you need to...


Status of our services

Our services are all fully functional. If you encounter any issue, discover the tools that are available to help you out.


My device cannot connect to Wi-Fi. How do I fix this?

Make sure your Fizz Home Internet plan has been activated To verify that your plan has been activated: > Log into your account and go to My plans...


Subscription area versus coverage area

See our dynamic coverage map What is the difference between my coverage area and subscription area? Your coverage area is where you can use your Fizz...


Why does my mobile phone say “Emergency calls only”?

Log into your account to activate your Fizz plan Make sure you are in a zone that has adequate coverage.See our network coverage map If you are...


Frequently topics on Community Hub

WIFI - open network

Hi,I managed to set up my modem and connect my devices to my WIFI network. In fact, it was too easy... the network did not ask me for a password, and ...

1

Network down/slow?

Hi all,I'm in Ottawa, the network took a dive about an hour ago. I can't make any phone calls and data is on 3G but not loading anything. Received the...

4
15

Is network down June 22

Fizz network keeps switching to ext, dropping connection. Has the network gone unstable again?...

6
13

Network back?

Network seems to be back!Iphone X Montreal @10:09 AM...

9
3

Network down?

Cannot connect to network FIZZ SINCE 1:00 pm. Is the problem my mobile or the network ?...

1
4

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