How do I set up my Wi-Fi modem?

The coaxial cable must be properly screwed in on both ends.

Make sure the power cord is properly connected to the Wi-Fi modem and wall outlet.

Ideally, connect the power cord directly into the wall outlet instead of to a power strip.

IMPORTANT: Once plugged in, your Wi-Fi modem will make its first system update. It may need to reboot after about 15 minutes.

A series of lights will appear on your modem. Make sure they match those in this picture.

Find the network name (Default Wi-Fi Network) and password (Default Key) printed on the back of your Wi-Fi modem.

If the network name (Default Wi-Fi Network) does not appear in the list of available networks on a Wi-Fi enabled device, it means your Wi-Fi modem's update is not complete. 

Pay close attention to characters that are similar, such as O and 0, as well as I and 1.

Select the name of your Wi-Fi network from the list of networks available to your Wi-Fi enabled device and enter the password. Your Web browser will open. You will be redirected to the "Easy Connect" interface. Follow the on-screen steps.

You may have to open your Web browser manually.

Prefer to use your own Wi-Fi router? Click here

If you can’t connect with the password (Default Key) shown on the back of the modem, use the Ethernet cable to connect your Wi-Fi enabled device directly into one of the modem’s ports. Follow the on-screen steps of the “Easy Connect” interface. You’ll have the opportunity to choose your own password, and you’ll be able to connect wirelessly next time.

This handy app lets you schedule pauses, manage access and more.

Download it for free:

• Google Play: Click here
• App Store: Click here

To log in, use the following credentials:

• Username: cusadmin
• Password: (enter the new password you chose)

There you go! Your network is now ready.