Results of your search

If you selected a new phone number... Your plan will be active in a matter of minutes. Be patient. We’ll send you a text when everything is ready to go. If you transfered your number from another provider... Your plan will be activated within 2 hours. In the meantime, you can use Wifi and data from your plan and you can make (but not receive) calls and texts. We’ll send you a text when your plan is 100% ready to go. You will receive updates on your number transfer in your account notifications. How to check your notifications What to do if you have issues with transferring your number Read more : How to verify that activation was successful Activation: How do I transfer my current phone number to Fizz? Activation: How do I choose a random phone number? Activation: How do I choose the last 4 digits of my phone number

Getting a new number for your mobile plan is easily done via your Fizz account. Your plan must be active of course, and you’ll have a one-time fee to pay, which will be clearly should you decide to proceed. You’ll have two options: 1. Choose a random number from the selection presented to you. 2. Find a number by entering the last four (4) digits of your choice. Important: the voice messages you saved when you were with your other provider will be lost and this even if you transfer your phone number over to Fizz. You can change your number whenever you want, and as many times as you like, but you have to keep it for a minimum of 30 days. Choose a random number To change your phone number to a random new number: Go to My Plans in your Fizz account. If there is more than one plan on your account, scroll to the plan you wish to change. Click on Manage and choose Change phone number. Here you will see your current phone number and two options: Select the first option: Get a new number (see on the image below). Choose a number from the list. (Click Get a new number list to refresh this list. Note that you can only refresh this list 5 times. When you refresh this list, you will not be able to go back to the previous list of numbers.) Click Confirm Choose the last 4 digits How to change your number and choose the last 4 digits: Log into your account. Click on My Plans in the top navigation. If there is more than one plan on your account, scroll to the plan you wish to change. Click on Manage and choose Change phone number. Here you will see

Choosing your phone number is the third step in getting your mobile plan up and running. Once you have your Fizz SIM card, enter fizz.ca/activate directly into the address bar of your web browser. Once there, simply enter the activation code on your SIM card in the field provided. This step leads to the Plan Wizard, which enables you to configure your phone plan. After this is done, we may ask you to confirm your home address. Then you will choose your Fizz phone number. There are three ways to select or configure your phone number: Transfer your current phone number from your previous mobile provider. (Your number must be active to transfer from another provider.) Ask Fizz to give you a new number. Find a number by entering the last 4 digits. (This option has a one-time $1 fee.) Your phone area code is linked to the postal address associated with your account and it cannot be changed or modified. Make sure your address matches the area code you want. Read more : I’m having problems transferring my current phone number to Fizz. Why? What can I do? What if I’m unable to transfer my phone number?

If you are waiting to use your plan because you transferred your number to Fizz, there may be delays if we experience errors with transferring your number. If this happens, we will send you a text explaining the reason for the delay and telling you what you need to do (if anything) to fix the situation. Learn how to fix errors with transferring your number. Read more : What if I’m unable to transfer my phone number?