Skip to main content
  • FR

Mobile Menu

Mobile
Our Plans
Coverage
How it works
Add-ons
Travel
Activate my SIM
Internet
Phones
Why Fizz
Switch to Fizz
My Rewards
Invite friends
Rollover
Gifting
Help
Solution Hub
Community Hub
Transfer my number
Fizz network settings
Contact us
Status of our services
fizz-logo

Main navigation

  • Mobile
    Our plans
    Coverage
    How it works
    Add-ons
    Travel
    Activate my SIM
  • Internet
    Our plans
    Wi-Fi Technologies
    How it works
  • Phones
    Shop
    Why buy with Fizz?
    How it works
    Preloved phones
    Financing with PayBright
  • Why Fizz
    Switch to Fizz
    My Rewards
    Invite friends
    Rollover
    Gifting
  • Help
    Solution Hub
    Community Hub
    Transfer my number
    Fizz network settings
    Status of our services
    Contact us
  • Login
    • FR

Breadcrumb

  1. Solutions
  2. Portability

Portability

Search in the Portability section

Most frequently asked questions

Activation: How do I transfer my current phone number to Fizz?

When you transfer your current phone number to Fizz, your line must still be active with your current/previous provider. We will disconnect your old...


I’m having problems transferring my current phone number to Fizz. Why? What can I do?

If you are having difficulty transferring your phone number to Fizz, we will work with you to fix the problem. Depending on the situation, you may...


How do I identify my account number to transfer my number to Fizz?

If you are following the process of transferring your current phone number to Fizz, the table below outlines the account number formats used by...


What if I’m unable to transfer my phone number?

If we’re unable to transfer your old phone number (and you are still subscribed to your previous mobile provider) your subscription with this provider...


How do I unsubscribe from Fizz Mobile?

You can cancel your Fizz plan at any time. Cancellation will take effect at the end of your current payment cycle. We’d be sad to lose you. But if you...


Footer main navigation

Why Fizz?
  • Switch to Fizz
  • Invite friends
  • Rollover
  • Gifting
Mobile
  • Create your plan
  • Coverage
  • How it works?
  • Add-ons
  • Travel
  • Need a phone?
  • Activate my SIM
Internet
  • Our plans
  • Wi-Fi Technologies
  • How it works?
  • Wi-Fi Poetry
Help
  • Solution Hub
  • Community Hub
  • Transfer my number
  • Fizz network settings
  • Status of our services
  • Contact us
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet code
fizz-white
© Fizz 2021
  • FR