Portability

Most frequently asked questions

Activation: How do I transfer my current phone number to Fizz?

Are you more the visual type? Our pretty video summarizes the content of this FAQ. Grab your coffee, sit back and watch here: Before you start. The...

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

It is possible to transfer your phone number to your new Fizz plan, but first and foremost DO NOT CANCEL YOUR CURRENT CONTRACT. Only active numbers...

Frequently topics on Community Hub

When will my number be released for me to transfer to another company? My account is disabled.

When will my number be released for me to transfer to another company? My account is disabled.I can't afford my cell phone plan at all at Fizz, and th...

2

Magicjack number portability

Just ordered my SIM. I want to port over my MagicJack number. I know Fizz says it can’t port over VOIP numbers, but when I checked for eligibility wit...

1

11

Activation Pending even though SIM works. What shall I do?

I manually inserted APN data and my SIM works, I can make and receive calls and surf the internet.However, In my account, I still see Activation pend...

0

12

After 2 weeks of communication with Fizz and Fido, to make a portability, I'm exhausted. I feel like

Why after 7 times of portability try by Fido my number is blocked by Fizz!?? Fido says there this message appears each time: The client plan is not ac...

3

4

Porting in non-QC and non-Ottawa number - will it go through?

Hello!Can I port my non-QC and non-Ottawa number in? I live in Ottawa now and got Manitoba number (204).Fizz plans are sooo delicious so the only thin...

6

12