Portability

Most frequently asked questions

Activation: How do I transfer my current phone number to Fizz?

Are you more the visual type? Our pretty video summarizes the content of this FAQ. Grab your coffee, sit back and watch here: Before you start. The...

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

As outlined below, there are several possible reasons for this situation. You will receive an email, as well as an in-account notification explaining...

Frequently topics on Community Hub

Can I use my sim card in a portable LTE device?

I am wondering if I can use my sim card in a portable LTE router and add data to that sim?

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Portable Modem

HiI want to inquire about the modem if you can provide a portable wifi modem for home plan or you have other options. Thanks

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Is it possible to use Fizz with a Portable Hotspot?

I would like to buy a data plan from Fizz and use it with a portable HotSpot device. If I have device open to all providers, would this work?

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Magicjack number portability

Just ordered my SIM. I want to port over my MagicJack number. I know Fizz says it can’t port over VOIP numbers, but when I checked for eligibility wit...

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After 2 weeks of communication with Fizz and Fido, to make a portability, I'm exhausted. I feel like

Why after 7 times of portability try by Fido my number is blocked by Fizz!?? Fido says there this message appears each time: The client plan is not ac...

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