Portability

Most frequently asked questions

How do I transfer my current phone number to Fizz?

Are you more the visual type? Our pretty video summarizes the content of this FAQ. Grab your coffee, sit back and watch here: Before you start. The...

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

Note that a number transfer cannot be done on a line that is already active with Fizz. In other words, if you already have a Fizz plan, porting a...

How do I identify my account number to transfer my number to Fizz?

If you are following the process of transferring your current phone number to Fizz, the table below outlines the account number formats used by...

How do I unsubscribe from Fizz Mobile?

If you wish to unsubscribe from Fizz Home Internet, go here : How do I unsubscribe from Fizz Home Internet? Before we say our farewells, let's check a...

Frequently topics on Community Hub

Can I use my sim card in a portable LTE device?

I am wondering if I can use my sim card in a portable LTE router and add data to that sim?

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Portable Modem

HiI want to inquire about the modem if you can provide a portable wifi modem for home plan or you have other options. Thanks

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Is it possible to use Fizz with a Portable Hotspot?

I would like to buy a data plan from Fizz and use it with a portable HotSpot device. If I have device open to all providers, would this work?

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Magicjack number portability

Just ordered my SIM. I want to port over my MagicJack number. I know Fizz says it can’t port over VOIP numbers, but when I checked for eligibility wit...

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After 2 weeks of communication with Fizz and Fido, to make a portability, I'm exhausted. I feel like

Why after 7 times of portability try by Fido my number is blocked by Fizz!?? Fido says there this message appears each time: The client plan is not ac...

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