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  1. Solutions
  2. Portability

Portability

Search in the Portability section

Most frequently asked questions

Activation: How do I transfer my current phone number to Fizz?

When you transfer your current phone number to Fizz, your line must still be active with your current/previous provider. We will disconnect your old...


I’m having problems transferring my current phone number to Fizz. Why? What can I do?

It is possible to transfer your phone number to your new Fizz plan, but first and foremost DO NOT CANCEL YOUR CURRENT CONTRACT. Only active numbers...


How do I identify my account number to transfer my number to Fizz?

If you are following the process of transferring your current phone number to Fizz, the table below outlines the account number formats used by...


What if I’m unable to transfer my phone number?

If we’re unable to transfer your old phone number (and you are still subscribed to your previous mobile provider) your subscription with this provider...


How do I unsubscribe from Fizz Mobile?

You can cancel your Fizz plan at any time. Cancellation will take effect at the end of your current payment cycle. Unless you transferred it to...


Frequently topics on Community Hub

Magicjack number portability

Just ordered my SIM. I want to port over my MagicJack number. I know Fizz says it can’t port over VOIP numbers, but when I checked for eligibility wit...

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Activation Pending even though SIM works. What shall I do?

I manually inserted APN data and my SIM works, I can make and receive calls and surf the internet.However, In my account, I still see Activation pend...

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After 2 weeks of communication with Fizz and Fido, to make a portability, I'm exhausted. I feel like

Why after 7 times of portability try by Fido my number is blocked by Fizz!?? Fido says there this message appears each time: The client plan is not ac...

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4

Cannot port phone number from Fizz to another carrier

Hey there,After not receiving SMSs and losing service randomly, I decided to go back to Fido. Fido says that they cannot port my number from Fizz to F...

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Porting in non-QC and non-Ottawa number - will it go through?

Hello!Can I port my non-QC and non-Ottawa number in? I live in Ottawa now and got Manitoba number (204).Fizz plans are sooo delicious so the only thin...

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