How do I identify my account number to transfer my number to Fizz?

If you are following the process of transferring your current phone number to Fizz, the table below outlines the account number formats used by different providers.

Your account number is on your bill or in the client account for your current provider.
If you cannot find your account number, or if you are not unsure about which number to use, we advise you to submit your transfer request using the IMEI for the phone you are using with your current provider. To find your IMEI, dial *#06# on your phone’s keyboard. If the number is more than 15 digits long, enter only the first 15 digits.

Provider	Format	Supporting information
Bell	9 digits	Never starts with a "0". Do not use the 14-digit account number starting with ZZZ.
Rogers	9 digits
Telus Mobility	Up to 9 digits	You can omit the "0"(s) if the number starts with one or more "0"s. However, if you type the “0”(s) it will not be rejected.
Telus	10 digits
Fido	9 digits
ACN	9 digits
Aliant	1234567(space)8	Enter only the first 7 digits. Omit the "0"(s) if the number starts with one or more "0"s. Omit the digit after the space. However, if you type the “0”(s) or the number after the space it will not be rejected.
Aliant Mobility	1234567-8	Enter only the first 7 digits. Omit the "0"s if the number starts with one or more "0"s. Omit the number after the hyphen. Entering the "0" (s) in front of the number and / or the digit after the hyphen will cause the request to be rejected.
Cityfone Telecommunications Inc.	8 digits	Omit the "0"(s) if the number starts with one or more "0"s. However, if you enter the "0"(s) or the number following the space it will not be rejected.
Koodo	Usually 8 digits but may have as many as 14
MTS Allstream	8 digits	Omit the "0" if the number starts with one or "0"s. Customers with prepaid cards can get their account numbers by contacting their provider.
NorthernTel	Alphanumeric format (xxx)xxx-xxxx
NorthernTel Mobility (same as Bell Mobility)	9 digits	Never starts with a “0”.
Primus	1 to 9 alphanumeric characters	Entering a “0” before the number will not cause the request to be rejected.
Public Mobile	14 digits	Starts with «0000»
SaskTel	8 digits in the format 1234567-8	Enter only the first 7 digits.
SaskTel Mobilité	Up to 8 digits	Always starts with a "0". Failure to enter the "0" will result in rejection.
Shaw Direct	11 digits
SpeakOut	PIN (4 to 6 digits)	Only enter your PIN in the specified PIN field. Your PIN is the numbered code that allows you to add funds to your prepaid SpeakOut account. A PIN contains between 4 and 6 digits. To obtain your PIN, contact your service provider. Entering your phone number in the portability request field will cause your request to be rejected.
TBayTel	Up to 8 digits	You can omit the "0" if the customer number starts with one or more "0"s. However, if you include the “0”(s) your request will not be rejected.
Télébec	Alphanumeric format (xxx)xxx-xxxx
Télébec Mobilité (Same as Bell Mobility)	9 digits	Never starts with “0”.
Virgin Mobile	PIN (4 to 6 digits)	Only enter your PIN in the specified PIN field. Your PIN is the numbered code that allows you to add funds to your prepaid Virgin account. A PIN contains between 4 and 6 digits. To obtain your PIN, contact your service provider. Entering your phone number in the portability request field will cause your request to be rejected.
Ztar Mobile		Contact your provider to obtain your account number.
Freedom Mobile	ABC000-1234-5678 (3 letters 000 and 8 digits)	IMPORTANT: Never include dashes in your transfer request.
Vidéotron	12 digits in the following format: xxxxxxxxxxxx	Never starts with a “0”.

To learn more :

Transfer my number Transfer Portability First steps with my mobile plan First steps