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Number

Search in the Number section

Most frequently asked questions

How do I get a new phone number?

Getting a new number for your mobile plan is easily done via your Fizz account. Your plan must be active of course, and you’ll have a one-time fee to...


Activation: How do I choose the last 4 digits of my phone number?

To choose the last 4 digits of your phone number (if they’re available): During the activation process, you’ll be presented with three option Select...


Activation: How do I choose a random phone number?

Skip to the next section to learn how to choose the last 4 digits of your number. To change your phone number to a random new number: During the...


How do I choose my phone number?

Choosing your phone number is the third step in getting your mobile plan up and running. Once you have your Fizz SIM card, enter fizz.ca/activate...


I’ve waited more than two hours and still can’t use my plan. What’s wrong?

If you are waiting to use your plan because you transferred your number to Fizz, there may be delays if we experience errors with transferring your...


Frequently topics on Community Hub

Porting 416 number from SpeakOut

If I already have a Fizz data plan and SIM active, is it possible to add phone services with this number? It would be nice to keep my OG 416 number an...

3
1

Phone number transfer is stuck

Hi everyone, I recently requested to transfer my number to Fizz. I got this message on the forum: “Reply to the transfer authorization 2025-10-21 06:5...

6

Why cannot I add my phone number to my message

Since I’ve been with Fixz, I cannot make my message to be connected with my phone number which would be best for me. Only my email is working to conne...

7
0

Text message to transfer number never came through despite several requests?

I've been trying to transfer my number from Public Mobile to Fizz, but have never received a text asking for my permission. I've sent the request twic...

2

No Signal After eSIM Transfer (Public Mobile to Fizz) – Number Port Issue

Hi Fizz Community, I transferred my existing phone number from Public Mobile to Fizz using eSIM today. The Fizz platform showed the transfer as “compl...

3

Show more discussions

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