Cancellation

Most frequently asked questions

Frequently topics on Community Hub

Cancellation

Hi, I requested to unsubscribe from my Fizz mobile plan at the end of May, and I can see that the cancellation is scheduled for June 4th. However, my ...

6

When will my refund be processed for cancelled phone order.

I have ordered an iPhone on November 19. Two months later and order had not shipped. The order status still said tracking number pending. Ok. So I wen...

5

Modem returned, I was charged 3 weeks later.... - COMMUNITY BEWARE WHEN CANCELLING

I am reposting this message to share with the community my experience with closing my home internet account.At the end of November I cancelled my serv...

3

Cancellation

Hi I canceled my Fizz plan 23 days ago but I still getting charges.What is going on and how can I get the refund?

2

Unfair inability to add data add ons after cancelling

Hi, I cancelled the monthly subscription because I saw a better deal. However it states pending unsubscription by end of this month. Ok, fine I will p...

4

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Cancellation

Most frequently asked questions

I’m moving. How do I change my address for my Home Internet service?

How do the promotional rebates offered on some phones sold by Fizz work?

How do I manage an appointment for a technician to visit my service address?

I’ve unsubscribed. How do I return my Wi-Fi modem?

How do I unsubscribe from Fizz Home Internet?

Frequently topics on Community Hub

Cancellation

When will my refund be processed for cancelled phone order.

Modem returned, I was charged 3 weeks later.... - COMMUNITY BEWARE WHEN CANCELLING

Cancellation

Unfair inability to add data add ons after cancelling