Skip to the sections below to: Choose a random new phone number

If you are having difficulty transferring your phone number to Fizz, we will work with you to fix the problem. Dep

To know more: How do I choose my phone number?

If you are following the process of

To learn more :

If you are waiting to use your plan because you transferred your number to Fizz, there may be delays if we experience errors with transferring your

You can cancel your Fizz plan at any time. Cancellation will take effect at the end of your current payment cycle.

Cancel and DO NOT keep your number, 1, Log into your Fizz account to do it yourself: Go to My plans in your Fizz account. Select

Cancel and KEEP your number, 2, To keep your phone number at a new provider, first and foremost, DO NOT cancel your current Fizz service — only active phone numbers can be transfe

Cancel during the trial period, 3, Issuing you a refund is an essential component our trial period. The trial period is 15 days. (This excludes customers who have an approved Pro

Perks, 4, When you cancel your Fizz plan, you lose: All the Perks, Upgrades and Points associated with your account

Invite a friend, 5, Before you cancel your plan, consider inviting a friend to use Fizz — they will get a $25 credit.  

Deceased customer, 6, Following the death of a Fizz customer, a close friend or family member can close their account by filling in and submitting the