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Most frequently asked questions
I’ve unsubscribed and want to return my modem. Where do I find my return ID number?
There are two ways to find your return ID number: In the confirmation email you received when you unsubscribed from Fizz. By returning to the Fizz...
I’ve unsubscribed. How do I return my Wi-Fi modem?
IMPORTANT: You are required to return your Fizz Wi-Fi modem within 15 days after your unsubscription date, or else you will be charged the amount of...
How do I unsubscribe from Fizz Home Internet?
Is this goodbye? We’re sorry to see you go. Please let us know if there’s anything we can do to encourage you to stay with Fizz Home Internet. If you...
How do I unsubscribe from Fizz Mobile?
You can cancel your Fizz plan at any time. Cancellation will take effect at the end of your current payment cycle. We’d be sad to lose you. But if you...