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Most frequently asked questions

I’ve unsubscribed and want to return my modem. Where do I find my return ID number?

There are two ways to find your return ID number: In the confirmation email you received when you unsubscribed from Fizz. By returning to the Fizz...


I’ve unsubscribed. How do I return my Wi-Fi modem?

IMPORTANT: You are required to return your Fizz Wi-Fi modem within 15 days after your unsubscription date, or else you will be charged the amount of...


How do I unsubscribe from Fizz Home Internet?

Is this goodbye? We’re sorry to see you go. Please know that if this plan is the only one you have with Fizz, unsubscribing means you will lose your...


How do I unsubscribe from Fizz Mobile?

You can cancel your Fizz plan at any time. Cancellation will take effect at the end of your current payment cycle. Unless you transferred it to...


Frequently topics on Community Hub

Unsubscribe

Hi, I'm trying to unsubscribe my account after my phone was stolen. I first started by blocking the phone and the SIM card, but now that I can't find ...

2

Unsubscribe

I don't have the unsubscribe button on my profile...

2
14

Unsubscribe to the internet?

Hi. I have two fizz accounts and I registered for internet beta on both accounts by mistake. How do I unsubscribe to one of them ?...

12
9

unsubscribe order

hello I unsubscribe my order for pending internet installation because I wanted to change my plan data. my order xxxxxxxxx was scheduled for March I c...

6
5

Cancel account Unsubscribe its missing

Read the steps but their is no UnsubscribeAnd their is no bubble So can I cancel my account?...

6
18

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