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Create your perfect plan It’s your service, and you’re the boss. Take only what you need and make adjustments on the fly. Prefer texting to calling? Build your own custom plan. Everything’s possible with Fizz. Create my plan Activate my SIM card Enjoy our introductory prices. Fizz offers you introductory prices to thank you for your patience as we refine our services and work through the last few occasional glitches. Start from scratch Activate your SIM card Why offer introductory prices? Is Fizz available in your area? With our lightning-quick coast-to-coast network you can wander freely and excellent service will follow. Enter your address below to find out if Fizz is available to you. More benefizz Data Rollover Finally, it’s okay if you’ve got more data than you need: whatever you don’t use this month will be rolled over automatically. 1 You paid for it, so it’s only fair. Learn
FAQ
The unique philosophy of Fizz.
At Fizz, we do things differently. Not only do we offer our members innovative game changing advantages (just think data rollover), but our modus operandi also allows all our members to choose and enjoy what suits each of them best. Let us explain. You can change your plan anytime. As a prepaid service provider, we don’t have fixed-term contracts that tie you or us to the price of a plan. In other words, we give you the opportunity to change your plan every month so you only pay for what you need1. This way, as your needs evolve over months or even years, you’re not stuck with a plan that doesn’t fit. Flexible and fair, right? Our members have access to any new plan or price that comes out. We don’t give preferential treatment to new members, and you don’t need to ask for it either. If you see a plan or a price that suits you better, you make the changes to enjoy it, directly in your account. Log into your account on Fizz.ca and go to My plans > Manage plan > Adjust plan. You maintain control on your price. No need for a calendar or a countdown. Once your plan is updated, you get to enjoy that price until YOU decide to change your plan again.1 Whether it’s in a month, a year or even 2 years - 4 months - 18 days, it’s your plan and you’re the boss. With Fizz, the more you stay, the more you benefizz. With our My Rewards program, the upgrades you earn to complement your plan every month grow with time. Examples? We’re talking about a $1 rebate on the price of your Home Internet plan after the first month, and up to $7 over the course of your Fizz
Fizz.ca
Terms of use - Fizz TV application
Terms of use - Fizz TV application Updated as of APRIL 24, 2024 These terms of use (the “Terms of Use”) govern your use of any Fizz TV software application that Videotron Ltd., doing business as Fizz (“Fizz”) is making available to customers and that you download, install and/or use (“Software”). The Software is owned by a third party and Fizz is authorized to offer it to its customers. If you do not understand or agree to the terms and conditions of this agreement, you must not download, install or use the Software; if the Software is already installed, you must delete or return all copies to Fizz, as applicable. These Terms of Use must be read with the other documents forming part of your complete agreement with Fizz for TV Service, which also includes your Fizz TV Services Agreement (“Agreement”) and our Privacy Policy. Unless otherwise defined herein, all
Fizz.ca
Privacy Policy
Privacy policy Fizz knows that the security and confidentiality of your personal information are important to you. We have therefore established responsible and transparent practices governing the collection, use, retention, disclosure and protection of your information. They are based on 10 core principles: 1. We are responsible for your data Fizz is responsible for the personal information you freely provide, including any information we pass on to third parties in order to serve you. If you have any questions about your file, please contact our Chief Privacy Officer at [email protected]. 2. We use your information to serve you better We need your personal information to provide you with the services you have selected. It can also help us understand your consumption habits and offer you new products and services. We keep you informed of the use we make of your information. 3. We need your consent Fizz and its agents
Fizz.ca
LP BRAND - (EN)
Mix & match your plans. Don’t sweat predetermined combos. As always, flexibility is the way to go with Fizz. Create your mobile plan. Once you’re done, go choose your Home Internet plan. Card Mobile plan Starting from $20 /month 1 Unlimited minutes Unlimited texts Quebec coverage Create my plan Home Internet plan Starting from $39 /month 1 Download up to 30 Mbps Unlimited monthly usage Modem included Choose my plans Combine two services and take your rewards to a whole new level. 2 Discover the program Always pay a fair price. With Fizz, you can always change for the better. And once you grabbed the price you like for your plan, it’s yours. 3 No expiration dates, no countdowns. No fixed-term contract. Forget about contracts and penalties for leaving. We want you to be here for the right reasons. Discover why Fizz Inviting friends leads to great savings. When you
Fizz.ca
Plan change policy (EN)
Plan change policy Last update: NOVEMBER 2023 PLEASE READ THIS POLICY CAREFULLY WHICH IS AN INTEGRAL PART OF YOUR FIZZ SERVICES AGREEMENT. 1. Applicability The plan change policy applies to any Fizz member who has an active plan. 2. Notice of change This policy is subject to change without notice. We invite you to consult it periodically. 3. How it works Any change to your plan must be done by you (the member) on your account on fizz.ca. How to change my mobile plan How to change my Home Internet plan Important: A freeze period is in effect 108 hours (4.5 days) before the end of your payment cycle, during which time no changes can be made to your plan. You will have to wait for the next payment cycle. All dates are based on Eastern Time. Important: To ensure that a change to your plan comes into effect
Fizz.ca
SIM card MACHINE DISTRIBUTRICE - (en)
Are you sure? Without texts in your plan, you won’t be able to send text messages. You will, however, continue to receive them (incoming texts are always free). Cancel Confirm Are you sure? Without any minutes in your plan, you won't be able to make or even receive calls unless you add funds to your Fizz wallet or buy an Add-on. Cancel Confirm Choose from our selection of countries for $2/month Calls to the selected country must be made from your coverage area. If you can’t find a specific country in this list, choose an Add-on instead, available via the Manage my plan menu. Country Cancel Confirm Your experience starts with a SIM card. Once activated in your phone, it’s what enables your phone to connect to the Fizz mobile network. 1 Get your SIM card for only $15. 2 Activate your SIM card online, and create the mobile plan