Results of your search

We’re sorry to say: Fizz Home Internet is not yet available everywhere. It’s currently available to many residential addresses in Quebec and in Clarence-Rockland (ON) region. In time, the service will become available to a growing number of postal codes. If you get the message "Sad news page. Fizz Home Internet is unfortunately not available at your address." and if you believe it is an error, you can contact us by clicking on the chat bubble, at the bottom right, so we can make further verifications.

To request your tax exemption or send us your updated supporting documents, please contact us by chat: log into your Fizz account and click on the chat bubble in the bottom right corner of this page during our business hours. Please visit The Canada Revenue Agency (CRA) to be aware of GST/HST requirements that apply as an Indian, an Indian band, and band-empowered entity under the Indian Act. We recognize that many Indigenous peoples in Canada prefer not to describe themselves as Indians. However, the term Indian is used because it has a legal meaning in the Indian Act. Find out if you have to pay the GST/HST In general, Indigenous peoples in Canada are required to pay taxes on the same basis as other people in Canada, except where the limited exemption under Section 87 of the Indian Act applies. Section 87 says that the "personal property of an Indian or a band situated on a reserve" is tax exempt. Inuit and Métis people are not eligible for this exemption and generally do not live on reserves. Documents you need to get GST/HST relief As an Indian, it is necessary that you acquire a proof of registration with Aboriginal Affairs and Northern Development Canada (AANDC) to be eligible for GST/HST relief. For more information, see Indian Status. Certificate of Indian Status card – On your customer form, please include your 9- or 10- digit registry number or your band name and family number (commonly referred to as the band number/treaty number), which is found on your card and attached to a copy of your certificate. Temporary Confirmation of Registration Document (TCRD) – Photocopies of the TCRD do not qualify as appropriate documentation, you must to send your Certificate of Indian Status card. If any changes are made to the

To manage your Fizz account. In fact, our website has been designed to allow you to manage your account online, even from your phone. So no need for an app: our site adapts itself based on the device used and allows you to access all the features of your account. Tip: Add fizz.ca as a shortcut on your phone screen. You'll have all the advantages of an app, without having to download anything. Here's how to add fizz.ca as a shortcut on your phone screen: With an Android phone: Using the Google Chrome browser, go to fizz.ca Log in to your account. Click on the square with the three dots (depending on the device, it’ll be at the bottom of the screen, or in the upper right corner of the browser). Select "Pin on home screen". With a Apple phone: Using the Safari browser, go to fizz.ca Log in to your account. Click on the Share icon (the square with an arrow pointing up). Scroll down the menu that appears. Click on the button “On the Home screen”. Curious to learn more about managing your Fizz account? Take our guided tour right here: How do I manage my Fizz account? To manage your Fizz Wi-Fi network. If you want to change your Home Internet plan, you must do so via your Fizz account. The Fizz Wi-Fi app is only to manage your Wi-Fi network if you’re a Fizz Internet member. The Fizz Wi-Fi app gives you direct access to the important details of your network. It also offers you great features: Change the name and password: change how your Wi-Fi network is named, and its password. Manage connected devices: see all devices connected to your network. Then, you can block or pause access to each one. Schedules: schedule automatic Wi-Fi

Good to know: You can always see the list of available channels in the Guide of your Fizz TV app. Basic TV All plans include basic TV with several general-interest channels. You can even choose to only subscribe to Basic TV. The channels offered may vary. AMI-télé HD AMI TV HD APTN Langue HD Assemblée Législative HD Assemblée Nationale du Québec HD CBC News Network Global HD CHCH-11 HD Citytv Mtl/ Toronto HD CPAC HD CTV HD CTV Two HD Global Mtl / Toronto HD ICI Radio-Canada Télé HD ICI Télévision HD MAtv HD MediAT HD Messe Beauceville HD MétéoMédia HD Natyf TV HD Noovo HD OMNI 1 HD OMNI 2 HD Savoir Média HD Télé-Communautaire de Beauceville HD Télémag HD Télé-Québec HD TFO HD TSC HD TV5 HD TVA HD TVO (TV Ontario) HD Unis TV HD Yes TV HD Ugavut TV Available channels to choose from If you choose to add channels to those already included in the basic TV, your plan and its price will adjust automatically. The smallest plan includes 5 channels. You can add one channel to get the 6-channel plan, one more to get the 7-channel plan and so on, all the way up to 10. Afterwards, you may add in increments of 5 channels to end up with the 15-channel or the 20-channel plan. A&E HD ABC - Plattsburgh (WVNY) HD ADDIK HD BBC Earth HD BBC News HD BNN Bloomberg HD Canal D HD Canal Vie HD Cartoon Network HD ( includes Disney Channel HD) Casa HD CBS – Burlington (WCAX) HD Cinépop HD CNBC HD CNN HD Cottage Life HD CTV Comedy HD CTV Drama HD CTV Life HD CTV News Channel HD CTV Sci-Fi HD Discovery Channel HD Discovery Science HD Discovery Junior HD Discovery XD HD Disney Channel HD

Useful numbers and their different services These useful numbers are short codes that allow you to access all types of services rapidly, such as: Directory assistance (directory assistance at 411, a Videotron agent at 611, taxi services at #TAXI) Information (social services 211, municipal services 311, road condition information 511, non-urgent health care 811) Emergency services (emergency services at 911, Sûreté du Québec at *4141, 988: Suicide Crisis Helpline) Entertainment (psychic readings or dating services at #CLICK) Users can easily memorize these numbers. CONSULT THE USEFUL NUMBERS LIST Good to know Accessing the services attached to these numbers can vary depending on the region where you are when you place your call 411 services The 411 number is a service that allows you, at any time, to obtain the addresses and telephone numbers of individuals and businesses listed in the telephone directory. It also provides you with weather forecasts, movie schedules and driving directions. When you call 411, the information is sent to you by text message. For example, if you're looking for the contact details of a particular person, you'll receive them by text message. Good to know 411 is a useful number that can be reached wherever you are in North America. 911 services The 911 emergency number allows you to get help quickly in an emergency situation. A dispatcher will take your call and immediately contact the appropriate emergency services (police, ambulance, fire or other), depending on the nature of the emergency. You can contact emergency services free of charge at any time by dialing 911 from your cell phone, wherever you are in Canada and the United States. Guidelines to follow when calling 911 911 service fees 911 calls are free because a monthly municipal tax of $0.54 already applies. The tax is intended to fund