I’ve unsubscribed. How do I return my Wi-Fi modem?

IMPORTANT: You are required to return your Fizz Wi-Fi modem within 15 days after your unsubscription date, or else you will be charged the amount of $225 (plus applicable taxes).

How to mail your Wi-Fi modem to Fizz headquarters:

  1. Put your Wi-Fi modem in a suitable box. What size box do I need?
  2. Download, print or write down your return ID number, which was on the final step of the unsubscribe process. Canada Post will need this number to print your free return label. How do I find my return ID number?
  3. Drop your boxed Wi-Fi modem off at the nearest Canada Post deposit location. Find a deposit location

 

Once your Wi-Fi modem has been handed off to Canada Post, keep the receipt you’ll receive. On it, you’ll find the tracking number to follow your package.

 
Read more :

I’ve unsubscribed. How do I return my Wi-Fi modem?
I’ve unsubscribed and want to return my modem. Where do I find my return ID number?
What size box do I need to return my modem ?
Find a deposit location
I’ve unsubscribed. I want to return my Wi-Fi modem, but it’s lost or broken.