Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
French

Main navigation

Mobile
Mobile plans Bring your own phone plans Activate my SIM Coverage Travel Points of sale
Phones
Shop New iPhone Air New iPhone 17 New iPhone 17 Pro Preloved phones Phone plan deals Financing with Affirm Why buy with Fizz? How it works
Internet
Internet plans Moving Wi-Fi Technologies How it works
TV
TV+Internet plans TV plans TV content
Why Fizz
About us Reviews Rollover Gifting Flexible plans Fizz loyalty program Referral bonus Switch to Fizz
Help
Support FAQ Forum Status of our services
Offers
Current offers Moving offers
QC | EN
  • EN
  • FR

Mobile Menu

Mobile
Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
Phones
Shop New iPhone Air New iPhone 17 New iPhone 17 Pro Why buy with Fizz? How it works Phone plan deals Preloved phones Financing with Affirm
Internet
Internet plans Moving Wi-Fi Technologies How it works?
TV
TV+Internet plans Add to your plan TV content
Why Fizz
About us Switch to Fizz Reviews Rollover Flexible plans My Rewards Invite friends Gifting Newcomers
Help
Support FAQ Forum Status of our services
Offers
Current offers Moving offers

Breadcrumb

  1. Solutions
  2. Home

Installation

Search in the Installation section

Most frequently asked questions

How do I manage an appointment for a technician to visit my service address?

In what context might you receive a visit from a technician? Initial installation Self-installation with modem delivery by the technician requiring...


Frequently topics on Community Hub

Why I don't have option install Esim?

no option : Manage my plan > Install my eSIM? Thanks

4

Installer didn’t show up today😭🥺2JEKP

I had my internet installation scheduled for today, but the technician never showed up… Now my data won’t last until tomorrow. If anyone has a little ...

3

WiFi installation delayed, need just 1G for 7UBBG

Hi, I just moved to GTA, but due to the delay of the WiFi model delivery, I have unfortunately used all of my data. My code is 7UBBG, I just need 1G p...

1

Wi-Fi Installation Delayed 😭 Run out of data. 2AFY1

I have just arrived in Montreal. My Wi-Fi installation is delayed. I'm running out of data. Could someone please help me? Thank you so much! Code: 2AF...

1

There was an error installing the Fizz eSIM on an iPhone with both a physical SIM and another eSIM a

I’m currently using an iPhone 14 Pro with both a physical SIM card and an active eSIM from my previous provider (K Telecom). While installing the Fizz...

1

Show more discussions

Footer main navigation

Mobile
  • Mobile plans
  • Activate my SIM
  • Prepaid plans
  • Bring your own phone
  • Network Coverage
  • Travel
  • Points of sale
  • Canada+US plans
Phones
  • Buy a cell phone
  • iPhone 17 Air
  • New iPhone 17
  • New iPhone 17 Pro
  • Preloved phones
  • Why buy with Fizz?
  • How it works
  • Financing with Affirm
Internet
  • Internet plans
  • Moving
TV
  • TV+Internet plans
  • TV plans
  • TV content
Help
  • Support
  • FAQ
  • Forum
  • Status of our services
Offers
  • Current offers
  • Moving offers
Fizz Canada
  • Alberta
  • British Columbia
  • Manitoba
  • Ontario
  • Quebec
Follow us
  • Facebook
  • Instagram
  • TikTok
  • Youtube
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2025
  • EN
  • FR

OpenID Connect login