What are the Fizz apps?

In fact, our website has been designed to allow you to manage your account online, even from your phone. So no need for an app: our site adapts itself based on the device used and allows you to access all the features of your account. 

Tip:
Add fizz.ca as a shortcut on your phone screen. You'll have all the advantages of an app, without having to download anything.

Here's how to add fizz.ca as a shortcut on your phone screen: 

• With an Android phone:   
  • Using the Google Chrome browser, go to fizz.ca  
  • Log in to your account. 
  • Click on the square with the three dots (depending on the device, it’ll be at the bottom of the screen, or in the upper right corner of the browser).  
  •  Select "Pin on home screen". 
• With a Apple phone: 
  • Using the Safari browser, go to fizz.ca 
  • Log in to your account. 
  • Click on the Share icon (the square with an arrow pointing up). 
  • Scroll down the menu that appears. 
  • Click on the button “On the Home screen”. 

Curious to learn more about managing your Fizz account? Take our guided tour right here: How do I manage my Fizz account?

If you want to change your Home Internet plan, you must do so via your Fizz account. The Fizz Wi-Fi app is only to manage your Wi-Fi network if you’re a Fizz Internet member.  

The Fizz Wi-Fi app gives you direct access to the important details of your network. It also offers you great features: 

• Change the name and password: change how your Wi-Fi network is named, and its password. 
• Manage connected devices: see all devices connected to your network. Then, you can block or pause access to each one.  
• Schedules: schedule automatic Wi-Fi shutdowns per device.  
• Speed tests: validate easily the speed of your connection and the speed that goes directly into your device. If it slows down, you’ll even be able to determine the cause.  
• Guest network: no need to share your password anymore. Just create a network (with its own password) for guests. Once they’re gone, you simply block that network. 
• Self-diagnostic tool: identify issues, find solutions, as well as optimize and secure your Wi-Fi signal.  
• Chat with tech support if you are stuck. 

Download the Fizz Wi-Fi app for free on: 

• Google Play 

• App Store 

To log in, use the same credentials as your Fizz account.   

We gathered several FAQs to answer your questions about your Wi-Fi network and modem. Have a look right here:  https://fizz.ca/en/solutions/wifimodem 

The Fizz IP Relay app is part of a whole series of measures put in place to help people with disabilities, in this case more particularly those with hearing and/or speech disorders. 

The app is offered free of charge on the Canadian version of the Google Play and App Store sites, but you must first submit a request to activate this service on your Fizz account. Here’s how: 711 IP Relay Service