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Fizz.ca
Rollover (en)
Your unused data transfers to the next month. No waste. At the end of the month, your unused mobile data automatically rolls over so you can use it the next month. XX How it works How it works: Sit back and relax. Instead of disappearing at the end of each payment cycle, any unused mobile data will be automatically rolled over into the next month. Rolled over mobile data is valid over the following two months. Your mobile plan will always use the oldest data first (thus, your rolled over data). Keep in mind that rolled over mobile data cannot be gifted to another Fizz member. XX When to expect a rollover Discover the benefizz. Gifting. If you’ve got more mobile data or perks that you know what to do with, gift some to another member and make them smile. XX How to gift data My Rewards. At Fizz, you’re
FAQ
How do I access the Internet from my phone?
Make sure you are in an area covered by our service. View network coverage maps If you are outside of Fizz's coverage area, you may still be able to use your mobile data by connecting to our WAN. How to access the extended network If you are outside the Fizz coverage area, your phone is probably in roaming mode. Options for using data while roaming Is there data in your plan? Make sure you have mobile data in your plan. My Plans. If there is no data in your plan, you will not be able to access the Fizz mobile Internet network. You can change your plan to add data. This change will take effect come your next payment cycle. Other options: Buy an Add-on which will allow you to use its data right away. Connect to a Wi-Fi network. Is your data enabled? Your phone has a software switch that allows you to grant or deny access to the Fizz mobile Internet network. By doing so, you allow, or not, your phone to use mobile data. The procedure for allowing the use of mobile data may vary from one phone to another. Here are two examples: Android: Settings → Mobile Network → Mobile Data iPhone: Settings → Cellular network → Cellular data If you're outside your coverage area: You may need to enable mobile data while roaming as well. The steps to enable data roaming may vary from phone to phone. Here are two examples: Android: Connection → Mobile Network → Roaming iPhone: Settings → Cellular → Cellular Data Options → Data Roaming Options for using data while roaming Is Wi-Fi disabled? A phone may attempt to connect exclusively with Wi-Fi when Wi-Fi is turned on. Disable Wi-Fi, at least temporarily, to use mobile
Fizz.ca
Gifting - (en)
Data gifting. Gift your unused mobile data to another Fizz member and make their day. 1 How it works: To gift your unused mobile data, decide how much you want to gift and choose a Fizz member to receive it. Gift your mobile data any time (per 500 MB block), as long as it’s before the end of your payment cycle. When your payment cycle ends, any unused mobile data will roll over to the next month. You will no longer be able to gift it. The steps to gift my data Discover the benefizz. Data rollover Instead of losing your unused data at the end of every month, any leftover mobile data will be automatically rolled over to the next month. 2 When to expect a rollover My Rewards At Fizz, you’re rewarded for all the little things you do. Subscribed to both mobile and Home Internet? Buckle up
Fizz.ca
LP - In process Mobile - with babywizzard (en)
Complete your order and join Fizz. You are steps away from your personalized mobile plan. Already a proud owner of a Fizz SIM card? All is left is for you to activate it with the plan you create. Order my SIM card Activate my SIM card Psst...! You will first need to log into your Fizz account, or create one if you’re new. Create your ideal mobile plan. Are you sure? Without texts in your plan, you won’t be able to send text messages. You will, however, continue to receive them (incoming texts are always free). Cancel Confirm Are you sure? Without any minutes in your plan, you won't be able to make or even receive calls unless you add funds to your Fizz wallet or buy an Add-on. Cancel Confirm Choose from our selection of countries for $2/month Calls to the selected country must be made from your coverage
Fizz.ca
Exclusive Fizz Mobile offer for GO Transit riders
Exclusive offer | Fizz X GO Transit GO Transit commuters are in luck. Riders new to Fizz unlock an exclusive one-time welcome gift by using the referral code TRAIN when activating their SIM. XX $40 discount 80 GB of free data Why switch to Fizz See mobile plans How to take advantage of this exclusive offer. At Fizz, everything's done online at your convenience. Create your phone plan Use our widget to build your ideal phone plan. Don't need it? Don't take it. Enjoy the savings. Order your Fizz SIM Go for a free eSIM XX or order your SIM card. Either way, there are zero activation fees. Use the code TRAIN When activating your SIM, you'll see a field to enter a referral code. Use TRAIN. Apply your free data Activate your data perks in your Fizz account (4 × 20 GB). The $40 discount is automatic. XX Customize
FAQ
The unique philosophy of Fizz.
At Fizz, we do things differently. Not only do we offer our members innovative game changing advantages (just think data rollover), but our modus operandi also allows all our members to choose and enjoy what suits each of them best. Let us explain. You can change your plan anytime. As a prepaid service provider, we don’t have fixed-term contracts that tie you or us to the price of a plan. In other words, we give you the opportunity to change your plan every month so you only pay for what you need1. This way, as your needs evolve over months or even years, you’re not stuck with a plan that doesn’t fit. Flexible and fair, right? Our members have access to any new plan or price that comes out. We don’t give preferential treatment to new members, and you don’t need to ask for it either. If you see a plan or a price that suits you better, you make the changes to enjoy it, directly in your account. Log into your account on Fizz.ca and go to My plans > Manage plan > Adjust plan. You maintain control on your price. No need for a calendar or a countdown. Once your plan is updated, you get to enjoy that price until YOU decide to change your plan again.1 Whether it’s in a month, a year or even 2 years - 4 months - 18 days, it’s your plan and you’re the boss. With Fizz, the more you stay, the more you benefizz. With our My Rewards program, the upgrades you earn to complement your plan every month grow with time. Examples? We’re talking about a $1 rebate on the price of your Home Internet plan after the first month, and up to $7 over the course of your Fizz
Fizz.ca
LP - In process Mobile - with babywizzard V2 (en)
Are you sure? Without texts in your plan, you won’t be able to send text messages. You will, however, continue to receive them (incoming texts are always free). Cancel Confirm Are you sure? Without any minutes in your plan, you won't be able to make or even receive calls unless you add funds to your Fizz wallet or buy an Add-on. Cancel Confirm Choose from our selection of countries for $2/month Calls to the selected country must be made from your coverage area. If you can’t find a specific country in this list, choose an Add-on instead, available via the Manage my plan menu. Country Cancel Confirm Complete your order and join Fizz. You are steps away from your personalized mobile plan. Order my SIM card Activate my SIM card Psst...! You will first need to log into your Fizz account, or create one if you’re new. It pays to
FAQ
How do I make sure my mobile service is working properly?
IMPORTANT: If you transferred your number, wait until you receive the confirmation text before proceeding to make sure results are conclusive. Make sure you have the most recent software update on your mobile device Four easy tests to confirm your Fizz line is functioning properly Make and receive a call Doesn't work? Send and receive a text message (SMS) Doesn't work? If your plan contains data, turn off your Wi-Fi option and then: Surf the Web Doesn't work? Send and receive an image/picture by text (MMS) Doesn't work?
FAQ
What kind of mobile plans do you offer?
With Fizz, you create your own plan based on what you need. Our Plan Wizard allows you to adjust the amount of data, minutes, texts and coverage based on what you will need during your one-month payment cycle. When you make adjustments, you’ll see the price for your monthly plan in the field below. Go to How do I create my mobile plan? You can change your plan details any time. Go to How do I change my mobile plan? Read more : I just activated my plan. How long before I can use my phone?