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SMS

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Most frequently asked questions

How do I make sure my mobile service is working properly?

IMPORTANT: If you transferred your number, wait until you receive the confirmation text before proceeding to make sure results are conclusive. Make...


Some calls when in the U.S. do not work. Why?

If you are travelling to the United States, including Puerto Rico and the U.S. Virgin Islands, the ability to make calls will depend on the network...


What’s RCS messaging for Android phones?

Please note that the RCS messaging between iOS and Android users is not available at Fizz for the moment. What’s RCS? RCS stands for Rich...


Why does my mobile phone say “Emergency calls only”?

Log into your account to activate your Fizz plan Make sure you are in a zone that has adequate coverage. See our network coverage map If you are...


The mobile network is weak or inaccessible in some locations. Why?

Is the coverage adequate? Make sure you are in a zone that has adequate coverage. See our network coverage map The Fizz mobile network, like the vast...


Frequently topics on Community Hub

port phone number to other provider without SMS included in plan

According to https://fizz.ca/en/faq/unsubscribe > SMS authorization is mandatory. How does one > reply “YES” within the required timeframe to c...

6

Not able to activate SMS

Since I migrated to Fizz from Bell. I never realized that I used Data to send txt (most likely I sent via Imessage) -how do I activate SMS to get free...

1

Can not receive SMS messages since switching to Fizz

My partner and I switched to Fizz last week and have not been able to receive SMS messages. We both have an iPhone and iMessage works fine and message...

1

SMS still not working ?

Been almost more than 2 weeks and still no sucess in send or receive SMS messages. I know I posted before, but I would not do this if everythhing was ...

11

Sim Manager message and not receive/send SMS messages???

Hello again. I must say FIZZ is a great option for money can buy. Data connectivity is great even in 4G (+) . Also voice call is absolutely good. So,...

3

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