Customer

Most frequently asked questions

The concept of a mobile contract does not exist at Fizz. However, we do provide you with a Services agreement when you activate your plan. Every time...

Frequently topics on Community Hub

Can I have the be one of your customers?

I want to be one of your subscribers

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Different point count in customer zone and forum

I'm wondering about rewards points I have. When going into my forum profile, it reports that I have 1129 points. However, if I look at my customer det...

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Questions From a Potential New Fizz Customer

Hey everyone. I’m exploring carrier options and for some reason, only now discovered Fizz! I can’t believe I didn’t know about it before. I’m not...

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I used to be a customer How do I unlock my cell from fizz

I used to be a customer How do I unlock my cell from fizz so I can give the phone to a friend who’s on a different carrier

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Why are plans offered to new customers at 4GB cheaper for new customers?

Why are the new 4GB plans cheaper for new customers vs for those of us who’ve been with fizz for 5 years?!

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