Customer

Most frequently asked questions

The concept of a mobile contract does not exist at Fizz. However, we do provide you with a Services agreement when you activate your plan. Every time...

Frequently topics on Community Hub

Not getting credit for months as a fizz customer.

DINOSAUR BADGE I received my badge for 1 month with fizz NOV 2024. Which means Oct 2024 I signed up. That would mean I should be at 8 months today. H...

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Can I have the be one of your customers?

I want to be one of your subscribers

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Different point count in customer zone and forum

I'm wondering about rewards points I have. When going into my forum profile, it reports that I have 1129 points. However, if I look at my customer det...

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Enhance your experience with Fizz TV: Use our app to contact our customer service

To improve your experience with our Fizz TV service, we strongly recommend using the Fizz TV application to contact our customer service.This will all...

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Why are plans offered to new customers at 4GB cheaper for new customers?

Why are the new 4GB plans cheaper for new customers vs for those of us who’ve been with fizz for 5 years?!

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