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Add-on

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Most frequently asked questions

The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


I’m at risk of depleting my monthly plan. What can I do?

Usage Meter Reading your Usage Meter When you log into your account, the first thing you will see is a Usage Meter, which tells you how quickly you...


What is an Add-On and how do I buy one?

An Add-On is additional data, minutes, text or minutes for international calls that you can add onto your current monthly plan. To add an extra to...


How do I make an international call when I am in my coverage area?

To make an international call, you have different options depending on your needs. Whatever option you choose for your international calls, know that...


Frequently topics on Community Hub

I can't seem to buy another data addon

I have bought a data addon this payment cycle and I now need to buy another. On the page where I would do this the addon link is not working, there is...

4
16

Addon Error?

Hi;I am getting this message when I am trying to addon "500 Mb" data.."There has been an error. Please try again later."?. The problem now for 4 days ...

3
14

My addon to Canada wide call does not work. What should I do?

Hi. My addon to Canada wide call does not work. I travel outside Quebec and put addon to Canada, zone1, but I still can't make a call back to Quebec. ...

2
15

Anybody use fizz roaming data addon in Korea and China?

Anybody use fizz roaming data addon in Korea and China? Is speed decent ? It's $5 for 500m. If I used out 500m, can I buy more ?I will travel to Kore...

1
4

Voicemail addon over exisiting voicemail plan?

I have voicemail with my planIf i add the addon for having free voicemail, will I still be charged for it for the next two years?...

24
30

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